This survey will provide us with a better understanding of how to excel in our customer service and make changes to the way our department works with you.

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* 1. The information you requested pertains to?

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* 2. I received a response in a reasonable amount of time?

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* 3. I am satisfied with the overall quality of information I received?

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* 4. I was treated fairly?

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* 5. Staff was knowledgeable and competent

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* 6. The correct staff person was assigned to provide information requested?

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* 7. I was satisfied with the resolution to my concern?

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* 8. General comments

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* 9. Please provide your contact information if you would like staff to follow up.

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