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Infrastructure and Environmental Services Feedback Form
This survey will provide us with a better understanding of how to excel in our customer service and make changes to the way our department works with you.
1.
The information you requested pertains to?
Facilities
Construction
Water/sewer services
Traffic/ parking
Road related conditions
Street lights
Waste Management
Other
2.
I received a response in a reasonable amount of time?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
3.
I am satisfied with the overall quality of information I received?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
4.
I was treated fairly?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
5.
Staff was knowledgeable and competent
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
6.
The correct staff person was assigned to provide information requested?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
7.
I was satisfied with the resolution to my concern?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
8.
General comments
9.
Please provide your contact information if you would like staff to follow up.
Name:
Email Address:
Phone Number: