LUREC Guest Satisfaction Survey Question Title * 1. Would you recommend LUREC to your friends and colleagues? Yes No Question Title * 2. Was everything in your room in working order? Yes No Question Title * 3. Were your accommodations comfortable? Yes No Question Title * 4. How would you rate our staff's hospitality (friendliness, courtesy, responsiveness)? Excellent Good Average Poor Bad N/A Question Title * 5. How would you rate LUREC's ability to provide a relaxing atmosphere? Excellent Good Average Poor Bad N/A Question Title * 6. Please rate our staff friendliness and hospitality in any of the following areas you had a chance to interact with staff: Excellent Good Average Poor Bad N/A Retreat Center Staff Retreat Center Staff Excellent Retreat Center Staff Good Retreat Center Staff Average Retreat Center Staff Poor Retreat Center Staff Bad Retreat Center Staff N/A Housekeeping Housekeeping Excellent Housekeeping Good Housekeeping Average Housekeeping Poor Housekeeping Bad Housekeeping N/A Dining Services Dining Services Excellent Dining Services Good Dining Services Average Dining Services Poor Dining Services Bad Dining Services N/A Maintenance Maintenance Excellent Maintenance Good Maintenance Average Maintenance Poor Maintenance Bad Maintenance N/A Security Security Excellent Security Good Security Average Security Poor Security Bad Security N/A Question Title * 7. Meeting Facilities- Expectations Exceeded Met Did Not Meet Physical Layout Physical Layout Exceeded Physical Layout Met Physical Layout Did Not Meet Cleanliness Cleanliness Exceeded Cleanliness Met Cleanliness Did Not Meet Audio/ Visual Equipment Audio/ Visual Equipment Exceeded Audio/ Visual Equipment Met Audio/ Visual Equipment Did Not Meet Lighting Lighting Exceeded Lighting Met Lighting Did Not Meet Room Temperature Room Temperature Exceeded Room Temperature Met Room Temperature Did Not Meet Question Title * 8. Food Services- Expectations Exceeded Met Did Not Meet Quality of Food/ Beverage Quality of Food/ Beverage Exceeded Quality of Food/ Beverage Met Quality of Food/ Beverage Did Not Meet Prompt Service Prompt Service Exceeded Prompt Service Met Prompt Service Did Not Meet Variety of Choice Variety of Choice Exceeded Variety of Choice Met Variety of Choice Did Not Meet Atmosphere Atmosphere Exceeded Atmosphere Met Atmosphere Did Not Meet Question Title * 9. Did anyone in particular make your stay more enjoyable? Question Title * 10. Any other suggestions and/ or comments? Done
