... opened my claim quickly."
... opened my claim quickly." Strongly disagree
... opened my claim quickly." Somewhat disagree
... opened my claim quickly." Neither agree nor disagree
... opened my claim quickly." Somewhat agree
... opened my claim quickly." Strongly agree
... opened my claim without hassle."
... opened my claim without hassle." Strongly disagree
... opened my claim without hassle." Somewhat disagree
... opened my claim without hassle." Neither agree nor disagree
... opened my claim without hassle." Somewhat agree
... opened my claim without hassle." Strongly agree
... honored my choice of repair shop."
... honored my choice of repair shop." Strongly disagree
... honored my choice of repair shop." Somewhat disagree
... honored my choice of repair shop." Neither agree nor disagree
... honored my choice of repair shop." Somewhat agree
... honored my choice of repair shop." Strongly agree
... did not pressure me to take my car to another repair shop."
... did not pressure me to take my car to another repair shop." Strongly disagree
... did not pressure me to take my car to another repair shop." Somewhat disagree
... did not pressure me to take my car to another repair shop." Neither agree nor disagree
... did not pressure me to take my car to another repair shop." Somewhat agree
... did not pressure me to take my car to another repair shop." Strongly agree
... paid for the full cost of repairs without hassle."
... paid for the full cost of repairs without hassle." Strongly disagree
... paid for the full cost of repairs without hassle." Somewhat disagree
... paid for the full cost of repairs without hassle." Neither agree nor disagree
... paid for the full cost of repairs without hassle." Somewhat agree
... paid for the full cost of repairs without hassle." Strongly agree
... did not pressure me regarding the use of aftermarket vs. OEM parts."
... did not pressure me regarding the use of aftermarket vs. OEM parts." Strongly disagree
... did not pressure me regarding the use of aftermarket vs. OEM parts." Somewhat disagree
... did not pressure me regarding the use of aftermarket vs. OEM parts." Neither agree nor disagree
... did not pressure me regarding the use of aftermarket vs. OEM parts." Somewhat agree
... did not pressure me regarding the use of aftermarket vs. OEM parts." Strongly agree
... was quick in responding to my communication."
... was quick in responding to my communication." Strongly disagree
... was quick in responding to my communication." Somewhat disagree
... was quick in responding to my communication." Neither agree nor disagree
... was quick in responding to my communication." Somewhat agree
... was quick in responding to my communication." Strongly agree
... was honest with me and acted in good faith."
... was honest with me and acted in good faith." Strongly disagree
... was honest with me and acted in good faith." Somewhat disagree
... was honest with me and acted in good faith." Neither agree nor disagree
... was honest with me and acted in good faith." Somewhat agree
... was honest with me and acted in good faith." Strongly agree
... treated me fairly."
... treated me fairly." Strongly disagree
... treated me fairly." Somewhat disagree
... treated me fairly." Neither agree nor disagree
... treated me fairly." Somewhat agree
... treated me fairly." Strongly agree