AskPatty and ASE Ask:  How Well Do You Know Your Car?

Do you know what your car needs?

 
AskPatty is partnering with the National Institute for Automotive Service Excellence to create a Customer Confidence Index, and we’d like your answers on a few simple questions.
*
1. Do you follow a regular maintenance schedule?
*
2. Do you have a regular mechanic?
*
3. On a scale of 1 – 10, how confident/comfortable are you in speaking with your mechanic about your car maintenance needs (with 10 being extremely confident and 1 being not confident at all)?
Not Confident23456789Extremely Confident
*
4. On a scale of 1 – 10, how confident are you that your mechanic treats you fairly (with 10 being extremely confident and 1 being not confident at all)?
Not Confident23456789Extremely Confident
5. On a scale of 1 – 10, how confident are you that your mechanic treats you the same as male customers? (with 10 being extremely confident and 1 being not confident at all)
Not Confident23456789Extremely Confident
6. When was the last time you visited a mechanic?
Powered by SurveyMonkey
Check out our sample surveys and create your own now!