Helpline questionnaire If you have recently contacted our helpline, we would very much like your feedback so we can continue to develop and improve our service. The following questions should only take a few moments to complete. All information collected is anonymous. Question Title * 1. How did you contact our helpline? Phone Email Social Media (Facebook/Twitter) Letter Question Title * 2. When did you contact our helpline? Within the last month Within the last six months Within the last year More than a year ago Question Title * 3. Was this the first time you have used our helpline? Yes No Question Title * 4. Have you, a family member or close friend suffered from meningitis? Yes No If 'yes', please answer question 5, if 'no', go to question 6 Question Title * 5. Who was the person who had meningitis? Self Family member Close friend Other Next
