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* 1. What is the principal industry of your organization?

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* 2. What is your job title? (Please select the closest match and avoid using 'other' if possible)

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* 3. Do you know what your company's annual travel spend is (managed locally)?

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* 4. If 'yes' or 'kind of' please indicate your company's total (estimated) annual travel spend to the best of your knowledge:

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* 5. Do you know what your annual travel spend is across Air, Hotel and Ground Transportation (Car rental, transfers, taxi's, trains etc) Domestically, Regionally and Internationally?

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* 6. If 'yes' or 'kind of', please indicate your annual spend as per the different sectors and regions below, to the best of your knowledge. (Choose 'Not applicable' or 'I don't know' where relevant)

  Domestic (Within SA) Regional (Africa Excl. SA) International (Excl. Africa/SA)
Air
Hotel
Ground Transportation

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* 7. Of your total travel bookings, roughly what percentage of bookings do you make across the following channels:

  0% 1% - 15% 16% - 25% 25% - 50% 51% - 75% 76% - 99% 100%
TMC/Travel Agent
Online or Self Booking Tool
Internet or Supplier Direct

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* 8. Of bookings made via your TMC/Travel Agent, how do you pay your TMC?

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* 9. If you are paying a Management Fee to your TMC, roughly what percentage of total travel spend are you paying?

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* 10. How much is this in Rands annually? (Remember all answers are anonymous and confidential)

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* 11. If you are paying a Management Fee, what is included within this fee?

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* 12. If you pay your TMC a fee per transaction, do you pay it bundled (usually via a SBT) or unbundled (usually via TMC direct)?

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* 13. HALF WAY!! If paying a transaction fee per line item, please indicate the average fee below per item and region. (Or select the 'Not Applicable or 'I don't know' options)

  Domestic (Within SA) Regional (Africa Excl. SA) International (Excl. Africa/SA)
Air
Hotel
Car Rental
Changes to bookings
Transfers
Visa's
Forex
Insurance
Travel Advice
Travel Spend Data
Traveller Tracking

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* 14. If paying a bundled transaction fee per traveller per trip, please indicate the average fee below per trip and region. (Or select the 'Not Applicable or 'I don't know' options)

  Domestic (Within SA) Regional (Africa) International (Excluding Africa)
Bundled Fee per Traveller per Trip

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* 15. If paying a bundled transaction fee, what does this include?

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* 16. Do your travellers get a daily allowance ('per diem') to cover meals and entertainment while travelling?

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* 17. If you do give a per diem, is this amount the same for all levels of staff and management?

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* 18. ALMOST DONE!! If your travellers do get a per diem, please indicate what this covers (over and above Hotel B&B and Dinner):

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* 19. If your travellers do get a per diem, please indicate the average amount (in Rands) per region. If all staff get the same allowance, complete only the 'All travellers' row:

  Domestic (Within South Africa) Regional (Africa Ex RSA) International (Ex Africa)
All travellers
Blue Collar Workers ('Normal' staff)
White Collar Workers (Management)
Head Honcho's (VIP Travellers)

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* 20. What daily traveller expense (not covered by Hotel B&B and Dinner) costs the company - without fail - the most amount of money?

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