Thank you for taking the Great North Property Management customer service survey. Your comments and concerns are very important to us.

Question Title

* 1. How long did you have to wait before a staff member at Great North Property Management responded to your question or concern?

Less than 1 hour

Between 1 hour and 8 hours

Between 8 hours and 24 hours

Over 24 hours

They never contacted me

Question Title

* 2. How well did the staff member at Great North Property Management listen to and address your question or concern?

Extremely well

Very well

Moderately well

Slightly well

Not at all well

Other (please specify)

Question Title

* 3. How eager to help you was the staff member at Great North Property Management?

Extremely eager

Very eager

Moderately eager

Slightly eager

Not at all eager

Other (please specify)

Question Title

* 4. How knowledgeable was the staff member at Great North Property Management?

Extremely knowledgeable

Very knowledgeable

Moderately knowledgeable

Slightly knowledgeable

Not at all knowledgeable

Question Title

* 5. Did the Great North Property Management staff member resolve your question or concern to your satisfaction?

Yes

Question Title

* 6. Was your experience with the Great North Property Management staff member better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

Much better

Somewhat better

Slightly better

About what was expected

Slightly worse

Somewhat worse

Much worse

Question Title

* 7. What improvements do you believe Great North Property Management could offer to you to enhance the level of service they are providing?

Question Title

* 8. Would you recommend Great North Property Management to a friend or family member who is looking for property management services at their community?

Yes

Other (please specify)

Question Title

* 9. Would you like someone from Great North Property Management's senior management team to contact you regarding a concern?

Yes

Question Title

* 10. What is the nature of your concern? Be as specific as possible.

Question Title

* 11. Please submit your contact information below.

Name:

Association:

Address:

City/Town:

State:

ZIP:

Email Address:

Phone Number: