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* 1. What are the biggest challenges that you (or the salespeople who report to you) face? Please rank each of the following:

  Not a problem A minor challenge A significant challenge A critical challenge
Getting good leads
Getting prospects on the phone
Getting past gatekeepers
Prospects have a solution and aren't interested in switching
Prospects don't understand what we offer
What we sell is perceived as commodity or me-too product/service
Sales get stalled in the pipeline
I spend time educating buyers, who then go elsewhere to save money
Pushback on price
Customers don't believe/trust what we say
Sorting out quality leads from duds
Buyers are afraid to say yes
Cross-selling
Upselling
Customers lack loyalty; play us against other vendors
It takes too long to close sales
Customer say they want better service but don't answer my calls
Customer orders are declining or stagnant
Too many prospects; not enough time
Customers are overwhelmed by choice and can't make a decision
Customers blame us for things that aren't our fault
Too much churn
No time to network or build relationships
Accounts require too much handholding
Not enough time to take care of existing customers
Too much paperwork, not enough selling time

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* 2. Without naming names, what was your biggest sales success in 2013? What contributed to the success?

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* 3. Again without naming names, what's the one opportunity you wished you could do over? What would you do differently?

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