Renaissance Customer Service and Support Survey Thank you for being a customer with Renaissance and taking the time to give us your opinion! Please help us improve our product by completing this survey. Question Title * 1. How long have you had dental coverage with Renaissance? More than 1 year More than 6 months but less than 1 year Less than 6 months Question Title * 2. How would you rate the transition from your prior carrier to Renaissance? Very good Good Average Poor Question Title * 3. Have you contacted customer service? Yes, more than once Yes, once No Question Title * 4. If you have had contact with someone from Renaissance, how well did they answer your questions? Extremely well Very well Moderately well Slightly well Not at all well Question Title * 5. How would you compare your Renaissance experience with other carriers? Much better Somewhat better Slightly better About the same Slightly worse Somewhat worse Much worse Question Title * 6. Based on your overall experience, would you recommend Renaissance to a colleague or friend? Yes No Done