Deployer Survey on Interest in Alternative non-Microsoft Operating Systems

Welcome to this important survey to determine the ATM industry’s current level of interest in possible future migrations to non-Microsoft operating systems. ATMIA is researching the dynamics and costs of migrations to new operating systems with a view to making recommendations for the lead-up to 2020 when support for Windows 7 OS will end.

Please fill in this short survey and help us to understand the interest in, and requirements for, migration to alternative operating systems.

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* 1. Are you an ATM deployer?

Yes

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* 2. Indicate if you are a Financial Institution or Independent ATM Deployer:

Finanical Institution

IAD

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* 3. Name the countries/regions in which your company operates ATMs.

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* 4. Indicate the approximate size of your ATM estate:

-500

500-999

1000-3000

3000-5000

5000-10000

10000+

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* 5. How many operating system versions are used across your ATM estate:

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* 6. Are you using standard interfaces for your ATM application today?

CEN/XFS

J/XFS

No, we’re using proprietary vendor interfaces

Other (please specify)

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* 7. Are you using additional software products depart of the ATM application today.

Security software for hardening operating system

Anti-virus software

Whitelisting software

Software for creating interactive UI effects (like Flash®, Shockwave® or Silverlight®)

Text-to-Speech engines

Other (please specify)

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* 8. Have you seriously considered changing to a non-Microsoft operating system?

Yes

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* 9. Which alternative operating system would interest you most?

Linux

Android

Chrome

Other (please specify)

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* 10. Rank the importance of support for an alternative operating system.

Support by hardware vendor

Support by distro supplier

No support necessary

Support for security fixes

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* 11. Rank the most important criteria you will use to decide which OS to choose in future:

Total operating costs

Backward compatibility of OS through hardware end-of-life

Degree of updateability of OS(the ease of or ability to update an operating system without requiring a hardware upgrade or service call)

Forward compatibility of ATM hardware for operating environment upgrades and new device support

Multi-vendor support for custom software applications

Serviceability (Ease of completing servicing tasks, such as deploying OS patches and security updates, etc.)

Enhanced security from cyber-attack

Availability of resources for development and support of the new OS and of the other software layers or components related to this new OS

Reduction of dependency with Microsoft (e.g. ability to achieve the OS integration with the other low level software components with whatever team the deployer chooses and not only the integrators certified by Microsoft, longer lifecycle of the OS versions, and so on…)

No need of remote license activation.

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* 12. What are the main risks you see, when using an alternative Operating System?

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* 13. For which alternative operating environments will you be completing proof of concept or developing for production in the next 12 to 24 months?

Linux

Android

Chrome

Other

None

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* 14. What operating environment are or will you use for your active or planned Proof of Concept activities? For Linux, please specify the distro.

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* 15. Are you considering a cloud-based architecture for next-generation ATM solutions?

Yes – development for production deployment currently underway

Yes – in planning for production development

Yes – Proof of concept currently underway

Yes – Planning proof of concept in next 12 to 24 months

No, not being considered

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* 16. What are the main risks you see, when using a cloud-based architecture?

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* 17. Do your plans for an alternate OS include support for ATMs from multiple vendors? Or just a single vendor? If multiple vendors, how do you plan to achieve multi-vendor support, e.g. through standards, custom middleware, etc.

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* 18. Do you feel that ATM operating costs can be reduced by leveraging new and emerging technologies?

Yes

If yes, which new and emerging technologies do you believe have the most promise to reduce ATM operating costs?

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* 19. What other new projects do you have planned through 2016 to validate the new ATM software solutions?

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* 20. How do you plan to enhance cyber security in next-generation ATM operating environments?

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* 21. Vendors: Will your future software releases be backward compatible with ATM hardware through end-of-life – i.e. ATM hardware that has not reached end-of-life will not need to be upgraded to support software updates unless new functionality is implemented?

Yes

Not Sure

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* 22. Please supply your contact information. This will be used for internal purposes only and not shared in the results.

Name:

Company:

State/Province:

Country:

Email Address:

Thank you for completing this survey. Survey results will be shared once tallied.