Fair Food Customer Survey 2014

How do you shop?

These questions about how you shop help us build our to-do-list of projects for the next year. From the other surveys we've done your responses and observations have helped us transform Fair Food - including starting home delivery, improving the webshop and building up the webshop with a whole lot of new organic products.

Question Title

* 1. How long have you been buying organic food?

1 month

3 months

6 months

1 year

2 years

Forever

Question Title

* 2. How often do you do a grocery shop?

Daily

Every other day

Weekly

Fortnightly

Weekly, then top up when needed

Bulk and top up weekly with fresh food

Other (please specify)

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* 3. Which of the following best describes your grocery buying habits?

I buy most of my groceries with Fair Food (excluding meat)

I buy most of my groceries from supermarkets (includes independents)

I buy most of my groceries from another online retailer (ie: organic angels, Aussie Farmers etc)

I buy most of my groceries from farmer's markets

I buy direct from farmers (farm gate or delivery)

I buy a pretty equal mix of groceries from Fair Food, other retailers and food markets

Other (please specify)

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* 4. How often do you order from Fair Food?

Weekly

Most weeks

Fortnightly

About once a month

Less than once a month

I have never placed an order with Fair Food and don't intend to

I haven't yet placed an order with Fair Food but intend to

I used to order with Fair Food but no longer do

Other (please specify)

Question Title

* 5. If you left us, why did you go?

Only one delivery a week - need more delivery choices

Couldn't customise my set box

Poor quality

Not big enough product range

I got out of the habit

I prefer to go to a shop

Too expensive

Other (please specify)