KMA Crisis Response Session 3 Exam Question Title * 1. Describe the component of Normalization in Crisis Response. Question Title * 2. What is the goal of Normalization? Question Title * 3. A student approaches you about a situation they are going through. You quickly learn that the student has mixed feelings regarding their experience with the crisis at hand. One moment they are sad, then next guilty, and the next very angry. What are some things you should do when talking with this student? Tell student it is okay to feel what they are feeling. Tell them that no one experiences that sort of shift in feelings. Tell them the feelings they are experiencing are common. Encourage the child deal with their feelings on their own. Demonstrate a deep empathy for their current situation. Other (please specify) Question Title * 4. After learning the common reactions of students in crisis, which student below should you be most concerned about? Claire, who has been persistently and visibly sick throughout the day and has requested to call her parent/guardian so she can go home. Matthew, a normally outgoing and friendly student who has been throwing tantrums and alienating his friends. Conner and Alex (brothers), who are in the office again (common behavior) for wrestling on the playground. Mindy, a usually shy student who exclaims she has made many friends today and is notably exuberant. Question Title * 5. When helping students adapt, you need to do the following: Gather multifaceted information from them Tell them to learn coping by watching MTV Teach and practice coping skills with them Make appropriate internal referrals Question Title * 6. Which individuals should strive to understand the "common reactions of students in crisis"? Students, administrators and teachers Teachers and parents Students, parents and administrators Students, teachers, parents, administrators (and any other adult involved with the child) Done