Air Travel in India


1. How many times did you fly in past 12 months in India?
2. Most of your travel in India was for:
3. What is the average time you spend at the airport after security-check on a domestic trip?
4. Do you shop / eat / drink at airports in India after security-check?
Most of the timesSometimesRarely / Never
Eat / drink
5. Whenever you shop / eat at Indian airports, how much do you spend on an average (in Rs.)?
< 200200 – 500500 – 10001000 – 20002000 – 50005000+NA
Eat / drink
6. What do you buy at Indian airports?
Most oftenOftenSometimesRarely / Never
Tea / coffee
Alcohol / Cigarettes
Books & magazines
Accessories / perfumes / cosmetics
Services (e.g. Spa)
7. I’ll shop or eat / drink more frequently at Indian airports if:
Very ImportantImportantSomewhat ImportantNot Important
I get discounts
I get to know about all the shopping and F&B options
There are more shopping and F&B options
I have time
Food (e.g. pizza, sandwich) is delivered to me
8. Please rate following concerns regarding air travel:
High concernMedium concernLow concernNot a concern
I don’t get real time information on delays before I leave for the airport
Information on schedule, terminal, conveyer belt etc. is not readily available at airports
High F&B and merchandise prices at airports compared to outside
Getting taxi at arrival is cumbersome (e.g. long queue at taxi counter)
9. What is your gender?
10. What is your household annual income (in case you are taking a break from job for study etc., please answer based on your last drawn salary)?
11. Do you use a smartphone?
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