NHS England have identified that any high quality, sustainable health and care system in England will have the following six characteristics in 5 years:
1. A completely new approach to ensuring that citizens are fully included in all aspects of service design and change and that patients are fully empowered in their own care;
2. Wider primary care, provided at scale;
3. A modern model of integrated care;
4. Access to the highest quality urgent and emergency care;
5. A step change in the productivity of planned care;
6. Specialised services concentrated in centres of excellence.
Our plan (p26-43 and summarised on p-46) describes how we will deliver each of these characteristics. Over the next set of questions we will ask for your feedback on each of these characteristics.