Texas 10-2014 Question Title * 1. Why did you pick SpeedConnect as your Internet service provider? Question Title * 2. How was your installation experience? Question Title * 3. How is your Internet service experience? Excellent Good Fair Poor Question Title * 4. Please share with us your views on what SpeedConnect could be doing better. Question Title * 5. What's most important to you? Price Speeds Availability Customer Service Other Question Title * 6. How do you use SpeedConnect service? (Check all that apply.) Email Streaming Music YouTube Movies Gaming Other Question Title * 7. Are you seeing more SpeedConnect advertising in your area? (Where?) Question Title * 8. Is our website easy to navigate? www.speedconnect.com Yes No Don't Know Question Title * 9. Did you know that SpeedConnect offers Dish television as a bundled feature of Internet service? Yes No Question Title * 10. Have you ever talked to customer service at SpeedConnect? Were they helpful? Question Title * 11. How likely are you to recommend SpeedConnect to others? Highly Recommend Maybe Recommend Will Not Recommend Question Title * 12. What is the best way to communicate with you? Question Title * 13. Male/Female? Male Female Question Title * 14. Please check the age group that applies. Under 18 19 to 30 31 to 40 41 to 50 51 to 60 Over 61 years of age Done