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* 1. Why did you pick SpeedConnect as your Internet service provider?

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* 2. How was your installation experience?

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* 3. How is your Internet service experience?

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* 4. Please share with us your views on what SpeedConnect could be doing better.

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* 5. What's most important to you?

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* 6. How do you use SpeedConnect service? (Check all that apply.)

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* 7. Are you seeing more SpeedConnect advertising in your area? (Where?)

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* 8. Is our website easy to navigate? www.speedconnect.com

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* 9. Did you know that SpeedConnect offers Dish television as a bundled feature of Internet service?

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* 10. Have you ever talked to customer service at SpeedConnect? Were they helpful?

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* 11. How likely are you to recommend SpeedConnect to others?

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* 12. What is the best way to communicate with you?

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* 13. Male/Female?

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* 14. Please check the age group that applies.

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