Online Library Services Survey

Question Title

* 1. Do you have a library card?

Yes

Question Title

* 2. On average, how often do you visit the library's website?

Never

A few times a year

Monthly

Weekly

Daily

Question Title

* 3. Were you aware of the following online services?

	Yes	No
Calendar of Events	Calendar of Events Yes	Calendar of Events No
Catalog	Catalog Yes	Catalog No
My Account	My Account Yes	My Account No
Pay fines	Pay fines Yes	Pay fines No
Place an item on hold	Place an item on hold Yes	Place an item on hold No
Renew items	Renew items Yes	Renew items No
Reserve a Meeting Room	Reserve a Meeting Room Yes	Reserve a Meeting Room No

Question Title

* 4. How often do you use the following online services?

	Never	Less often than once a month	Monthly	Once a week	More often than once a week
Calendar of events	Calendar of events Never	Calendar of events Less often than once a month	Calendar of events Monthly	Calendar of events Once a week	Calendar of events More often than once a week
Catalog	Catalog Never	Catalog Less often than once a month	Catalog Monthly	Catalog Once a week	Catalog More often than once a week
My Account	My Account Never	My Account Less often than once a month	My Account Monthly	My Account Once a week	My Account More often than once a week
Pay fines	Pay fines Never	Pay fines Less often than once a month	Pay fines Monthly	Pay fines Once a week	Pay fines More often than once a week
Place an item on hold	Place an item on hold Never	Place an item on hold Less often than once a month	Place an item on hold Monthly	Place an item on hold Once a week	Place an item on hold More often than once a week
Renew items	Renew items Never	Renew items Less often than once a month	Renew items Monthly	Renew items Once a week	Renew items More often than once a week
Reserve a meeting room	Reserve a meeting room Never	Reserve a meeting room Less often than once a month	Reserve a meeting room Monthly	Reserve a meeting room Once a week	Reserve a meeting room More often than once a week

Question Title

* 5. Were you aware of the following electronic resources?

	Yes	No
electronic audiobooks (OverDrive, Recorded Books, Axis360)	electronic audiobooks (OverDrive, Recorded Books, Axis360) Yes	electronic audiobooks (OverDrive, Recorded Books, Axis360) No
electronic academic journals	electronic academic journals Yes	electronic academic journals No
ebooks (OverDrive, Recorded Books, Axis360)	ebooks (OverDrive, Recorded Books, Axis360) Yes	ebooks (OverDrive, Recorded Books, Axis360) No
electronic genealogy resources (Ancestry Library)	electronic genealogy resources (Ancestry Library) Yes	electronic genealogy resources (Ancestry Library) No
electronic homework help (tutor.com)	electronic homework help (tutor.com) Yes	electronic homework help (tutor.com) No
electronic language learning (Mango)	electronic language learning (Mango) Yes	electronic language learning (Mango) No
electronic magazines (Zinio)	electronic magazines (Zinio) Yes	electronic magazines (Zinio) No
electronic/streaming movies & music (hoopla digital)	electronic/streaming movies & music (hoopla digital) Yes	electronic/streaming movies & music (hoopla digital) No

Question Title

* 6. How often do you use the following electronic resources?

	Never	Less often than once a month	Monthly	Once a week	More often than once a week
electronic audiobooks (OverDrive, Recorded Books, Axis360)	electronic audiobooks (OverDrive, Recorded Books, Axis360) Never	electronic audiobooks (OverDrive, Recorded Books, Axis360) Less often than once a month	electronic audiobooks (OverDrive, Recorded Books, Axis360) Monthly	electronic audiobooks (OverDrive, Recorded Books, Axis360) Once a week	electronic audiobooks (OverDrive, Recorded Books, Axis360) More often than once a week
electronic academic journals	electronic academic journals Never	electronic academic journals Less often than once a month	electronic academic journals Monthly	electronic academic journals Once a week	electronic academic journals More often than once a week
ebooks (OverDrive, Recorded Books, Axis360)	ebooks (OverDrive, Recorded Books, Axis360) Never	ebooks (OverDrive, Recorded Books, Axis360) Less often than once a month	ebooks (OverDrive, Recorded Books, Axis360) Monthly	ebooks (OverDrive, Recorded Books, Axis360) Once a week	ebooks (OverDrive, Recorded Books, Axis360) More often than once a week
electronic genealogy resources (Ancestry Library)	electronic genealogy resources (Ancestry Library) Never	electronic genealogy resources (Ancestry Library) Less often than once a month	electronic genealogy resources (Ancestry Library) Monthly	electronic genealogy resources (Ancestry Library) Once a week	electronic genealogy resources (Ancestry Library) More often than once a week
electronic homework help (tutor.com)	electronic homework help (tutor.com) Never	electronic homework help (tutor.com) Less often than once a month	electronic homework help (tutor.com) Monthly	electronic homework help (tutor.com) Once a week	electronic homework help (tutor.com) More often than once a week
electronic language learning (Mango)	electronic language learning (Mango) Never	electronic language learning (Mango) Less often than once a month	electronic language learning (Mango) Monthly	electronic language learning (Mango) Once a week	electronic language learning (Mango) More often than once a week
electronic magazines (Zinio)	electronic magazines (Zinio) Never	electronic magazines (Zinio) Less often than once a month	electronic magazines (Zinio) Monthly	electronic magazines (Zinio) Once a week	electronic magazines (Zinio) More often than once a week
electronic/streaming movies & music (hoopla digital)	electronic/streaming movies & music (hoopla digital) Never	electronic/streaming movies & music (hoopla digital) Less often than once a month	electronic/streaming movies & music (hoopla digital) Monthly	electronic/streaming movies & music (hoopla digital) Once a week	electronic/streaming movies & music (hoopla digital) More often than once a week

Question Title

* 7. Which of the following devices do you use? (Check all that apply)

Android phone

Blackberry

iPad

iPhone

iPod Touch

Kindle

Nook

Other e-reader, tablet, or smartphone

None of the above

Question Title

* 8. How can we improve online services and/or resources?

Question Title

* 9. How would you prefer to learn about library services, news, events, and activities? (Check all that apply)

Email lists

Library website

RSS Feed

Social Media: Facebook, Twitter

Other (please specify)

Question Title

* 10. How old are you?

18 or under

19-24

25-39

40-50

51-64

65 or older

Question Title

* 11. What gender are you?

Female

Male

Question Title

* 12. What is the highest level of education you have completed?

K-12

High School Graduate or GED

Some college

College degree or higher

Question Title

* 13. What is your preferred language?

English

Spanish

Other (please specify)

Question Title

* 14. What is your employment status?

Student

Employed or self-employed

Homemaker

Retired

Unemployed