BankFirst Customer Satisfaction

 
1. Which BankFirst branch do you visit most often?
2. I am greeted with a smile and acknowledged as soon as I enter the bank or pull up to the drive-thru.
NeverRarelyOccasionallyOftenAlwaysN/A
3. While conducting business, the employee has introduced themselves and uses my name.
NeverRarelyOccasionallyOftenAlwaysN/A
4. The employee always gives me their undivided attention.
NeverRarelyOccasionallyOftenAlwaysN/A
5. My questions and concerns are answered promptly and efficiently.
NeverRarelyOccasionallyOftenAlwaysN/A
6. I feel that the business I conduct at BankFirst is kept confidential.
NeverRarelyOccasionallyOftenAlwaysN/A
7. My business at BankFirst is handled accurately.
NeverRarelyOccasionallyOftenAlwaysN/A
8. I feel the employees listen to my needs and offer a solution.
NeverRarelyOccasionallyOftenAlwaysN/A
9. BankFirst employees thank me for my business.
NeverRarelyOccasionallyOftenAlwaysN/A
10. Overall, I would recommend BankFirst to friends and family.
NeverRarelyOccasionallyOftenAlwaysN/A
Powered by SurveyMonkey
Check out our sample surveys and create your own now!