jobsDB.com User Satisfaction Survey Thank you for taking time to answer this survey. Your feedback is highly appreciated. Question Title * 1. Please rate your satisfaction level on jobsDB.com products. Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied NA; I don’t use this product Job Posting Job Posting Very Satisfied Job Posting Somewhat Satisfied Job Posting Somewhat Dissatisfied Job Posting Very Dissatisfied Job Posting NA; I don’t use this product Candidate Search Candidate Search Very Satisfied Candidate Search Somewhat Satisfied Candidate Search Somewhat Dissatisfied Candidate Search Very Dissatisfied Candidate Search NA; I don’t use this product Resume of candidates have sufficient information to make hiring decision Resume of candidates have sufficient information to make hiring decision Very Satisfied Resume of candidates have sufficient information to make hiring decision Somewhat Satisfied Resume of candidates have sufficient information to make hiring decision Somewhat Dissatisfied Resume of candidates have sufficient information to make hiring decision Very Dissatisfied Resume of candidates have sufficient information to make hiring decision NA; I don’t use this product Website Banners Website Banners Very Satisfied Website Banners Somewhat Satisfied Website Banners Somewhat Dissatisfied Website Banners Very Dissatisfied Website Banners NA; I don’t use this product Stand-alone E-mail blast Stand-alone E-mail blast Very Satisfied Stand-alone E-mail blast Somewhat Satisfied Stand-alone E-mail blast Somewhat Dissatisfied Stand-alone E-mail blast Very Dissatisfied Stand-alone E-mail blast NA; I don’t use this product BrandedAD and BrandedAD+ BrandedAD and BrandedAD+ Very Satisfied BrandedAD and BrandedAD+ Somewhat Satisfied BrandedAD and BrandedAD+ Somewhat Dissatisfied BrandedAD and BrandedAD+ Very Dissatisfied BrandedAD and BrandedAD+ NA; I don’t use this product Other (please specify) Question Title * 2. Please rate how much you agree with the statements below regarding on jobsDB.com Recruitment Centre system. I strongly agree I somewhat agree I somewhat disagree I strongly disagree N/A It is easy to use. It is easy to use. I strongly agree It is easy to use. I somewhat agree It is easy to use. I somewhat disagree It is easy to use. I strongly disagree It is easy to use. N/A It is fast. It is fast. I strongly agree It is fast. I somewhat agree It is fast. I somewhat disagree It is fast. I strongly disagree It is fast. N/A It is reliable. I can access and use it whenever I need to. It is reliable. I can access and use it whenever I need to. I strongly agree It is reliable. I can access and use it whenever I need to. I somewhat agree It is reliable. I can access and use it whenever I need to. I somewhat disagree It is reliable. I can access and use it whenever I need to. I strongly disagree It is reliable. I can access and use it whenever I need to. N/A Question Title * 3. What are the functionalities of jobsDB.com Recruitment Centre system that you use and how would you rate it? Usage Rate Post job ads Yes, I use it No, I don’t use it Post job ads Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Post job ads Rate menu Shortlist candidates by tagging them and segregating according to status (application received, screened, shortlisted, interviewed, reference checked, offered, accepted, kept for reference, not suitable, blacklisted) Yes, I use it No, I don’t use it Shortlist candidates by tagging them and segregating according to status (application received, screened, shortlisted, interviewed, reference checked, offered, accepted, kept for reference, not suitable, blacklisted) Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Shortlist candidates by tagging them and segregating according to status (application received, screened, shortlisted, interviewed, reference checked, offered, accepted, kept for reference, not suitable, blacklisted) Rate menu Label Yes, I use it No, I don’t use it Label Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Label Rate menu Print resumes Yes, I use it No, I don’t use it Print resumes Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Print resumes Rate menu Receive application via e-mail Yes, I use it No, I don’t use it Receive application via e-mail Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Receive application via e-mail Rate menu Forward resume via e-mail Yes, I use it No, I don’t use it Forward resume via e-mail Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Forward resume via e-mail Rate menu Candidate Search Yes, I use it No, I don’t use it Candidate Search Usage menu Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied N/A Candidate Search Rate menu Question Title * 4. Please state the name of your jobsDB.com account manager. Question Title * 5. Please rate how much you agree with the statements below regarding jobsDB.com sales service. I strongly agree I somewhat agree I somewhat disagree I strongly disagree N/A My account manager is responsive. He is helpful and provides timely response to my needs. My account manager is responsive. He is helpful and provides timely response to my needs. I strongly agree My account manager is responsive. He is helpful and provides timely response to my needs. I somewhat agree My account manager is responsive. He is helpful and provides timely response to my needs. I somewhat disagree My account manager is responsive. He is helpful and provides timely response to my needs. I strongly disagree My account manager is responsive. He is helpful and provides timely response to my needs. N/A My account manager is effective. He recommends solutions that help me solve my recruitment needs. My account manager is effective. He recommends solutions that help me solve my recruitment needs. I strongly agree My account manager is effective. He recommends solutions that help me solve my recruitment needs. I somewhat agree My account manager is effective. He recommends solutions that help me solve my recruitment needs. I somewhat disagree My account manager is effective. He recommends solutions that help me solve my recruitment needs. I strongly disagree My account manager is effective. He recommends solutions that help me solve my recruitment needs. N/A My account manager is professional. He is always courteous and friendly. My account manager is professional. He is always courteous and friendly. I strongly agree My account manager is professional. He is always courteous and friendly. I somewhat agree My account manager is professional. He is always courteous and friendly. I somewhat disagree My account manager is professional. He is always courteous and friendly. I strongly disagree My account manager is professional. He is always courteous and friendly. N/A My account manager keeps in touch with me at least once year. My account manager keeps in touch with me at least once year. I strongly agree My account manager keeps in touch with me at least once year. I somewhat agree My account manager keeps in touch with me at least once year. I somewhat disagree My account manager keeps in touch with me at least once year. I strongly disagree My account manager keeps in touch with me at least once year. N/A Question Title * 6. Please rate how much you agree with the statements below regarding jobsDB.com after-sales service. I strongly agree I somewhat agree I somewhat disagree I strongly disagree jobsDB.com's customer support team is responsive. They are helpful and provides timely response to my needs. jobsDB.com's customer support team is responsive. They are helpful and provides timely response to my needs. I strongly agree jobsDB.com's customer support team is responsive. They are helpful and provides timely response to my needs. I somewhat agree jobsDB.com's customer support team is responsive. They are helpful and provides timely response to my needs. I somewhat disagree jobsDB.com's customer support team is responsive. They are helpful and provides timely response to my needs. I strongly disagree jobsDB.com's customer care team is effective. They recommend solutions that help me solve my recruitment needs. jobsDB.com's customer care team is effective. They recommend solutions that help me solve my recruitment needs. I strongly agree jobsDB.com's customer care team is effective. They recommend solutions that help me solve my recruitment needs. I somewhat agree jobsDB.com's customer care team is effective. They recommend solutions that help me solve my recruitment needs. I somewhat disagree jobsDB.com's customer care team is effective. They recommend solutions that help me solve my recruitment needs. I strongly disagree jobsDB.com's customer care is professional. They are always courteous and friendly. jobsDB.com's customer care is professional. They are always courteous and friendly. I strongly agree jobsDB.com's customer care is professional. They are always courteous and friendly. I somewhat agree jobsDB.com's customer care is professional. They are always courteous and friendly. I somewhat disagree jobsDB.com's customer care is professional. They are always courteous and friendly. I strongly disagree Question Title * 7. Please rate your satisfaction level on jobsDB.com's results. Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied N/A Quantity of applicants. I am able to get my desired number of applicants. Quantity of applicants. I am able to get my desired number of applicants. Very Satisfied Quantity of applicants. I am able to get my desired number of applicants. Somewhat Satisfied Quantity of applicants. I am able to get my desired number of applicants. Somewhat Dissatisfied Quantity of applicants. I am able to get my desired number of applicants. Very Dissatisfied Quantity of applicants. I am able to get my desired number of applicants. N/A Why? Quality of applicants. I am able to get my desired quality/qualification of applicants. Quality of applicants. I am able to get my desired quality/qualification of applicants. Very Satisfied Quality of applicants. I am able to get my desired quality/qualification of applicants. Somewhat Satisfied Quality of applicants. I am able to get my desired quality/qualification of applicants. Somewhat Dissatisfied Quality of applicants. I am able to get my desired quality/qualification of applicants. Very Dissatisfied Quality of applicants. I am able to get my desired quality/qualification of applicants. N/A Why? Placement rate. I am able to fill my vacancies. Placement rate. I am able to fill my vacancies. Very Satisfied Placement rate. I am able to fill my vacancies. Somewhat Satisfied Placement rate. I am able to fill my vacancies. Somewhat Dissatisfied Placement rate. I am able to fill my vacancies. Very Dissatisfied Placement rate. I am able to fill my vacancies. N/A Why? Overall satisfaction with jobsDB.com. Overall satisfaction with jobsDB.com. Very Satisfied Overall satisfaction with jobsDB.com. Somewhat Satisfied Overall satisfaction with jobsDB.com. Somewhat Dissatisfied Overall satisfaction with jobsDB.com. Very Dissatisfied Overall satisfaction with jobsDB.com. N/A Why? Question Title * 8. What % of your vacancies was filled through the following job portals? Click N/A if you never tried using the job portal yet. None 1-20% 21-40% 41-60% 61-80% 81-100% N/A jobsDB.com jobsDB.com None jobsDB.com 1-20% jobsDB.com 21-40% jobsDB.com 41-60% jobsDB.com 61-80% jobsDB.com 81-100% jobsDB.com N/A CTgoodjobs CTgoodjobs None CTgoodjobs 1-20% CTgoodjobs 21-40% CTgoodjobs 41-60% CTgoodjobs 61-80% CTgoodjobs 81-100% CTgoodjobs N/A Recruit.com.hk Recruit.com.hk None Recruit.com.hk 1-20% Recruit.com.hk 21-40% Recruit.com.hk 41-60% Recruit.com.hk 61-80% Recruit.com.hk 81-100% Recruit.com.hk N/A LinkedIn LinkedIn None LinkedIn 1-20% LinkedIn 21-40% LinkedIn 41-60% LinkedIn 61-80% LinkedIn 81-100% LinkedIn N/A Question Title * 9. PROFILE OF RESPONDENT Name Company Designation Email Address Phone Number Done
