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Modern Healthcare Survey of Executive Opinions on Purchasing

Welcome to Modern Healthcare's Survey of Executive Opinions on Purchasing.

Completed surveys are due by August 2. Selected results are slated to appear in the August 19 and September 2 issues of Modern Healthcare.

Questions about this survey? Contact Rebecca Mielcarski, research editor, at 312-397-5511 or rmielcarski@modernhealthcare.com.

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CONFIDENTIAL DEMOGRAPHICS
(Your identity will not be disclosed. Information is for internal use only.)

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Would you agree to being contacted via e-mail by a Modern Healthcare reporter about this survey?

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If yes, please provide your e-mail address.

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Please select your current healthcare organization type:

PLEASE ANSWER THE FOLLOWING QUESTIONS TO THE BEST OF YOUR ABILITIES

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1. Which best represents your organization’s total annual operational expense budget in 2012?

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2. What share of the 2012 operational expense budget was spent on outside procurement of any type? (Please list as percentage.)

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3. Of the amount spent on outside procurement, indicate what percent of the total budget was purchased through the following areas. (Should add up to 100%)

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4. In 2013, what do you anticipate will happen with your organization's total expenses spent on outside procurement?

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5. In 2013, do you expect an increase or decrease for the following types of purchases?

  Increase Decrease About the same
GPO contracts
Wholesale distributors
Manufacturers' sales representatives
Contracts with service providers
Other

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6. GPOs offer the following services. Please indicate whether your organization has used GPOs for these services in 2012 (yes or no) and, if yes, whether you plan to use the GPOs more, less or about the same in 2013 for each of these services.

  Yes No More Less About the same
Purchasing products on the GPO contract
Custom contracting
Clinical evaluation and standardization
Technology assessment
E-commerce
Materials management consulting
Continuing medical education
Market research
Revenue-cycle management

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7. Are you currently outsourcing any of the following clinical care services to outside contractors (yes or no)? Do you plan to start or continue outsourcing these clinical care services in the future or begin performing them in-house or bring them in-house?

  Yes No Begin/Continue to outsource Remain/Bring in-house
Anesthesia
Cardiology
Clinical integration services
Diagnostics/Imaging
Dialysis services
Emergency departments
Hospitalist services
Laboratory services
Laboratory staffing
Nursing staff
Pharmacy
Psychiatric services
Radiology
Rehabilitation/physical therapy
Respiratory therapy
Sleep services
Skilled-nursing/sub-acute
Surgery
Urgent primary care
Other

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8. Are you currently outsourcing any of the following non-clinical services to outside contractors (yes or no)? Do you plan to start or continue outsourcing these non-clinical services in the future or continue to perform them in-house or bring them in-house?

  Yes No Begin/Continue to outsource Remain/Bring in-house
Equipment maintenance
Facilities/grounds
Food service
Foreign language services
Hospital call center
Housekeeping
Human resources
Information technology services (including data analytics)
Laundry
Marketing
Medical records
Patient engagement
Patient transport
Revenue cycle management
Security
Staffing
Other

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9. Please rank the following reasons as to why your organization would outsource services (with 1 being the top reason):

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10. Are there any other reasons why your organization outsources services? If so, please explain.

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11. Overall, how satisfied are you with your outside contractors?

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12. When looking for an outside contractor, how does your organization go about finding one?

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13. In your opinion, how effective is your primary GPO in controlling or reducing your contract supply and custom contract costs?

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14. If you use a GPO for services like clinical evaluation, technology assessment, e-commerce or other consulting-like services, how satisfied are you with your GPO’s performance?

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15. Overall, how satisfied are you with your primary GPO’s performance?

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16. Do you plan to change your primary GPO in the coming year?

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17. If you do plan to change your primary GPO in the coming year, which of the following best reflects your reason why?

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18. How would you describe the level of transparency of prices charged by suppliers and vendors for medical and surgical supplies?

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19. How would you describe the level of transparency of prices charged by suppliers and vendors in the area of physician preference items?

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20. Do you think there should be legislative or regulatory changes to improve pricing transparency?

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21. Do you restrict employee access to manufacturers’ representatives?

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22. Do you plan to restrict employee access to manufacturers’ representatives in the future?

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23. Are you part of an accountable care organization or have one within your organization?

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24. How will your participation in an ACO affect your use of GPOs?

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25. How will your participation in an ACO affect your use of outside vendors for clinical care services?

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26. How will your participation in an ACO affect your use of outside vendors for non-clinical services?

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