Office of Scholarships and Financial Aid Customer Satisfaction Survey

1. Page 1 of 2

 

This survey is designed to assess your experience with the financial aid office so that we may improve our programs and services. Participation is completely voluntary; and all responses will be anonymous. The survey takes about 5 minutes to complete.

1. What is your enrollment status:
2. How did you contact the Office of Scholarships and Financial Aid:
3. Indicate the day of week and date you contacted the financial aid office:
4. What was the reason for your visit to the financial aid office (check all that apply):
5. What do you believe would be a reasonable amount of time to wait to speak by phone with a member of the financial aid staff?
6. What do you believe would be a reasonable amount of time to wait to meet with a member of the financial aid staff?
7. What do you believe would be a reasonable amount of time to wait to receive an email response from the financial aid office?
Powered by SurveyMonkey
Check out our sample surveys and create your own now!