Urgent Care Springboro Survey

We have tried to make your visit to Dayton Children's Urgent Care Springboro as pleasant and efficient as possible. Your complete satisfaction is our goal. To help us evaluate and improve our services, we need your feedback.

Please rate the following services you or your child received by checking the response that best represents your feeling. Also, please comment on any good or bad experiences you may have had during this visit. Thank you!
1. Ease of locating Children's Urgent Care Springboro?
2. Courtesy and efficiency of the registration clerk?
3. Satisfaction with length of time before seeing the doctor or nurse practitioner?
4. Was an estimate of your expected wait provided?
5. Was an update provided after being taken back to the exam room?
6. Availability of books/toys/video games/other activities for your child?
7. Overall cleanliness of Children's Urgent Care Springboro?
Comments (please describe good or bad experiences)
8. How well the nurse listened to you and explained your child's condition and treatment?
9. How well the doctor or nurse practitioner listened to you and explained your child's condition and treatment?
9a. Was your child treated by a doctor or a nurse practitioner?
10a. When taking your child's blood, how well the staff listened to you and explained what was to occur?
10b. When taking x-rays of your child, how well the staff listened to you and explained what was to occur?
Comments (please describe good or bad experiences)
11. Staff sensitivity toward any pain or discomfort your child experienced?
12. Your understanding of the follow-up care required after your visit?
13. Overall quality of the care your child received at Children's Urgent Care Springboro?
14. Likelihood of recommending Children's Urgent Care Springboro to others?
Comments/suggestions for improvement (please be specific)
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