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Customer Satisfaction Survey- ZOLLER Solutions Sales 

Customer Satisfaction Survey-Sales

Thank you for choosing to complete this short survey and  helping us to continuously improve our products and services to better serve you. We appreciate your time and your business and look forward to receiving your feedback. 

Kind regards, 


Alexander Zoller 
President 
ZOLLER Inc. 
1.What did your purchase?
2.Please rate your level of satisfaction on the following items ?
Highly satisfied 
Fairly well satisfied 
Satisfied 
Dissatisfied 
Highly dissatisfied 
Your purchase experience
Your Salesperson 
Your delivery experience 
Your equipment 
Timeliness of equipment 
Accuracy of invoice 
3.Could you please rate your sales person on the following?
Highly satisfied 
Fairly well satisfied 
Satisfied 
Dissatisfied 
Highly dissatisfied 
Knowledge of products 
Providing advise on the best product/technology for the application
Providing alternatives to buying such as leasing ( if applicable) 
Providing accurate cost estimates 
Concerns for your needs 
Accessibility when needed 
Professionalism
Ease of Interacting with salesperson
4.Could you please rate your delivery experience on the following ?
Highly satisfied 
Fairly well satisfied 
Satisfied 
Dissatisfied 
Highly dissatisfied 
Delivering your equipment when promised
Delivering your equipment with all features/options ordered
Delivering your equipment fully operational and ready to work
Explaining proper operation
Explaining required maintenance
Explaining warranty coverage
5.Did the salesperson follow up with you after delivery?
6.Based on our performance, how likely are you to refer ZOLLER as a company to another colleague or industry peer?
7.If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.
8.How did you first  hear about ZOLLER?
9.Any comments or suggestions for improvements?
10.Your First Name 
11.Your Last Name 
12.Your Company Name 
13.Your Title
14.Your email address