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YMCA Tennis Program Survey

YMCA Youth Tennis Program Survey

This survey is designed to help the YMCAs assess our Youth Tennis Program, and to identify areas where we can improve. It should take 5-10 minutes to complete and you can come back to it if you do not finish it when you first log in. To encourage candor, the survey does not ask for your name. Your responses will be aggregated and reviewed by the Executive Director and program committee. No names will be shared. Thank you for taking the time to complete this important survey.
1.Please select the program(s) in which you or your child(ren) participate(d) in:
2.Which instructor/coach did your child(ren) work with?
3.What location did your child participate in the program at:
4.Please select the appropriate age group for participant
5.Overall, how would you rank your experience with the Eau Claire YMCA tennis program?
6.Please evaluate the registration process.
Excellent
Good
Satisfactory
Needs Improvement
Poor
Front Desk Staff are friendly
Front desk staff are knowledgeable with program offerings
Ease of registration
Times and Dates of offerings
7.Please evaluate the following aspect of the program
Excellent
Good
Satisfactory
Needs Improvement
Poor
Overall evaluation of program
Participant skill level improved
Participant had fun and enjoyed program
Participant learned what was expected
Classes were organized and professional
Likelihood of taking another class
8.Please rate the tennis instructor on each of the following. If you've had more than one, use the instructor who you've had most frequently and add their name in the comment box below.
Excellent
Good
Fair
Needs Improvement
Poor
Overall instructor quality
Instructor friendliness
Instructor knowledge level
Planned activities (drills, games, etc)
Instructors provided clear demonstrations of new skills
9.Please rate the facility and grounds (use the comment box if you are rating the new center or the old one)
Excellent
Good
Satisfactory
Needs Improvement
Poor
Overall cleanliness
Cleanliness of restrooms
Cleanliness of tennis courts
Cleanliness of locker rooms
Parking availability
10.How did you find out about our program?
11.Do you have any additional suggestions or comments to help us improve our youth tennis program?
12.If you would like to be entered into a drawing for a FREE tennis lesson, please enter your name, address and/or email, or phone number. 
Current Progress,
0 of 12 answered
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