2019 Patron Satisfaction Survey Question Title * 1. Do you have a library card? Yes No Question Title * 2. On average, how often do you visit the library? First Visit Daily Weekly Monthly A few times a year About once a year Question Title * 3. How would you rate each of the following library services? Excellent Good Fair Poor Don't know/Not applicable Customer service Customer service Excellent Customer service Good Customer service Fair Customer service Poor Customer service Don't know/Not applicable Children's library programs Children's library programs Excellent Children's library programs Good Children's library programs Fair Children's library programs Poor Children's library programs Don't know/Not applicable Computers Computers Excellent Computers Good Computers Fair Computers Poor Computers Don't know/Not applicable Wireless Internet Access Wireless Internet Access Excellent Wireless Internet Access Good Wireless Internet Access Fair Wireless Internet Access Poor Wireless Internet Access Don't know/Not applicable Collection (you found something interesting and/or enjoyable to borrow) Collection (you found something interesting and/or enjoyable to borrow) Excellent Collection (you found something interesting and/or enjoyable to borrow) Good Collection (you found something interesting and/or enjoyable to borrow) Fair Collection (you found something interesting and/or enjoyable to borrow) Poor Collection (you found something interesting and/or enjoyable to borrow) Don't know/Not applicable Library policies Library policies Excellent Library policies Good Library policies Fair Library policies Poor Library policies Don't know/Not applicable Facilities Facilities Excellent Facilities Good Facilities Fair Facilities Poor Facilities Don't know/Not applicable Hours of operation Hours of operation Excellent Hours of operation Good Hours of operation Fair Hours of operation Poor Hours of operation Don't know/Not applicable Overall, how would you rate the library? Overall, how would you rate the library? Excellent Overall, how would you rate the library? Good Overall, how would you rate the library? Fair Overall, how would you rate the library? Poor Overall, how would you rate the library? Don't know/Not applicable Question Title * 4. What do you value most about the library? How could the library or its services be improved? Question Title * 5. What Yuma County Library do you visit the most? Main Dateland Foothills Heritage Roll San Luis Somerton Wellton Question Title * 6. How old are you? 12 or under 13-18 19-24 25-39 40-50 51-64 65 or older Question Title * 7. What gender are you? Male Female Question Title * 8. What is the highest level of education you have completed? K-12 student High School graduate or GED Some college College degree or higher Question Title * 9. What is your preferred language? English Spanish Other (please specify) Question Title * 10. What is your employment status? Student Employed or self-employed Homemaker Retired Unemployed Done