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Customer Satisfaction Survey

 
Dear Valued Customer,

We thank you for using Hemas Travels as your trusted travel partner. In order to serve you better, we would appreciate if you take a few minutes to provide your valuable feedback on our services.  

Thank you,

Hussain Habeeb
Chief Operating Officer
Hemas Travels (Pvt) Ltd.

Note*: All information collected will be treated as confidential and will not be shared with a third party.
1.Customer details(Required.)
2.Name of the Hemas Travels Customer Service Agent who served you(Required.)
3.Type of service used (tick as appropriate)(Required.)
4.How courteous and professional was your Customer Service Agent
😡
Terrible
☹️
Poor
🙂
Neutral
😊
Good
😍
Excellent
5.Did the Customer Service Agent understand your travel needs and provide you the right solutions
😡
Terrible
☹️
Poor
🙂
Neutral
😊
Good
😍
Excellent
6.Overall how would you rate us on the following attributes of service
😡
Terrible
☹️
Poor
🙂
Neutral
😊
Good
😍
Excellent
Reliability
Convenience 
Accuracy 
Speed
Expert knowledge of the customer service agent
7.How likely is it that you would recommend Hemas Travels and its services to your friend or colleague?(Required.)
😡
Not likely

😠
2

😔
3

☹️
4

🙁
5

🙁
6

🙂
7

😊
8

😍
9

🥰
Extremely likely
8.What were you most happy with our services (If any)
9.How can we improve our services to serve you better (If any)
Current Progress,
0 of 9 answered