My Workplace Civility Check-in

A joint research project between Food Processing Skills Canada and HR News Canada

In partnership with Food Processing Skills Canada, we invite you to participate in this micro study exploring how workplace incivility may be impacting the employee experience. Your voice matters by sharing your insights, you’ll help educate employers to the degree of incivility (i.e., rudeness) is impacting on employee experience.

Why Participate?

• Make a Difference: Your feedback will help educate employers about the diverse experiences of employees from different backgrounds and roles. By sharing your perspective, you directly contribute to strategies and resources that foster civility, inclusion, and psychological safety in Canadian organizations helping to create workplaces where everyone feels respected, valued, and safe.

• Confidential & Secure: Participation is completely voluntary, and your responses are strictly anonymous. We do not collect IP addresses or any personal identifiable information.

• Data: All data will be aggregated for analysis, ensuring that no individual responses are reported or identified.

• Integrity Guaranteed: We are committed to upholding the highest standards of confidentiality and research ethics.

Time Requirement

Take just FIVE to TEN minutes to share your perspective to help better understand the impact of incivility in today’s workplace. Thank you for your time and insights!

Bonus! Upon completing the survey, you’ll have the option to enter your email to receive a Free Report summarizing the findings of this study.

You’ll also be entered into a draw for a chance to win a $100 gift card, don’t miss your chance! This is our way of saying thank you for helping build better workplaces.

Consent to Participate: By participating in this survey, you acknowledge and consent to the following terms:

• Your responses will be aggregated and included in a report published by HR News Canada and shared with Food Processing Skills Canada
• Your participation is voluntary, and you can withdraw without consequences.

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* 1. I consent to the terms of this survey and allow my data to be aggregated for the purposes stated above.

I consent

Welcome to Part 1 of the Survey

This section measures your typical experience with workplace incivility acts of rudeness or disrespect that may be subtle, unintentional, or direct over the past 12 months.

Your responses will help us understand the prevalence and impact of incivility in our work environment, and how these experiences may affect your well-being and engagement at work.

Please answer each question honestly. Your feedback is confidential and will play a crucial role in fostering a more respectful and inclusive workplace for everyone.

Incivility refers to behaviors such as:

• Rude or disrespectful comments (e.g., sarcasm, snide remarks)
• Interrupting or talking over someone
• Ignoring or excluding someone from discussions or activities
• Spreading rumors or gossip
• Dismissive gestures (e.g., eye-rolling, sighing)
• Unwarranted criticism or belittling
• Unreasonable demands or expectations
• Failing to acknowledge greetings or contributions
• Using a harsh or condescending tone

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* 2. Frequency of Incivility: How often have you experienced incivility in your workplace?

Never

Rarely (1-2 times a year)

Occasionally (1-2 times a month)

Frequently (3 or more times a month)

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* 3. Types of Incivility Experienced: Which of the following types of incivility have you experienced at work? (Check all that apply)

Rude or disrespectful comments

Interrupting or talking over someone

Ignoring or excluding someone from discussions

Spreading rumours or gossip

Dismissive gestures (e.g., eye-rolling, sighing)

Unwarranted criticism or belittling

Unreasonable demands or expectations

Other (Please specify)

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* 4. Impact on Stress Levels: How has incivility impacted your stress levels?

No impact

Slightly increased stress

Moderately increased stress

Significantly increased stress

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* 5. Impact of Incivility: How has incivility impacted you? (Check all that apply)

No impact

Decreased my productivity

Affected my sense of belonging

Led me to consider changing jobs

Made me seek mental health support

Increased absenteeism

Declined the quality of my work

Other (Please specify)

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* 6. Coping Mechanisms: What strategies do you use to cope with workplace incivility? (Check all that apply)

Seek support from colleagues

Speak to a supervisor or HR

Ignore the behaviour

Adjust my behaviours

Seek professional help (e.g., counselling)

Avoidance (stay away from certain people or situations)

Switching roles or departments (e.g., internal transfer)

Other (Please specify)

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* 7. Confidence in Your Workplace: How confident are you in your workplace's ability and willingness to prevent incivility and create a workplace fostering a sense of belonging and psychological safety?

Very confident

Somewhat confident

Neutral

Somewhat unconfident

Very unconfident

Part 2: Acts of Incivility

In Part 2 of the survey, we focus on your awareness of any incivility you directed towards others in the workplace. This section aims to understand your insights into your behaviour, the motivations behind addressing such actions, and the steps you may take to promote a more respectful work environment. Your honest responses are valuable in creating a comprehensive picture of workplace civility.

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* 8. Are you aware of any incivility/rudeness you have directed towards others in your workplace?

Yes

Unsure

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* 9. If you answered yes to Question 8, how frequently you have engaged in such acts in a typical month (Select best answer)

Rarely (1-2 times a month)

Occasionally (1-2 times a week)

Frequently (3 or more times a week)

Daily

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* 10. What best describes your response after realizing your behavior may have been perceived as rude? (Select all that apply)

I felt motivated to address my behavior

I did not feel motivated to address my behavior

I was unsure how to respond

Other (please specify)

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* 11. If you felt motivated to address your behaviour, what best describes your response after realizing your behavior may have been perceived as rude? (Select all that apply)

Taking responsibility for my actions

Desire to improve teamwork and collaboration

Commitment to enhancing workplace culture

Concern for others’ feelings and well-being

Personal growth and self-development

Fear of potential consequences (e.g., disciplinary action)

Other (please specify)

Part 3: Understanding Our Workplace Population

To truly understand how workplace incivility affects employees, it’s essential to recognize that experiences can vary based on factors like age, job role, neurodiversity, and disability status. By collecting biographical data, we gain valuable insights into which groups may be more at risk, how different populations experience incivility, and where targeted support or interventions may be needed.

Your responses to the following questions will help us build a clearer picture of our workplace population and ensure that our efforts to foster respect and inclusion are informed, equitable, and effective. Please answer honestly your information will remain confidential and will only be used in aggregate for research purposes.

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* 12. Gender:

Male

Female

Non-Binary

Prefer not to say

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* 13. Job Role/Title:

Frontline Staff

Mid-Level Management

Senior Leadership

Other (please specify)

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* 14. Employment Type:

Blue Collar (e.g., manufactory, trades, labor)

White Collar (e.g., office, professional roles)

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* 15. Do you work in the food and beverage sector?

Yes

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* 16. If you work in the food and beverage sector, select the line of business that best describes your workplace. (If not, skip to next question)

Animal Food Manufacturing

Grain & Oilseed Manufacturing

Sugar & Confectionery Product Manufacturing

Fruit & Vegetable Preserving and Speciality Food Manufacturing

Dairy Product Manufacturing

Meat Product Manufacturing

Seafood Product Preparation and Packaging

Bakery & Tortilla Product Manufacturing

Other Food Manufacturing

Beverage Manufacturing

Cannabis Product Manufacturing

Food and beverage retailers

Food merchant wholesalers

Beverage merchant wholesalers

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* 17. If you work in a non food or beverage manufacturing sector, select the line of business that best describes your workplace. (If not, skip to next question)

Transportation Equipment Manufacturing

Fabricated Metal Product Manufacturing

Machinery Manufacturing

Wood & Paper Manufacturing

Petroleum and Coal product, and Chemical Manufacturing

Plastics and Rubber Product Manufacturing

Computer, Electronic Products, Electrical Equipment, Appliance, and Component Manufacturing

Furniture and Related Product Manufacturing

Primary Metal Manufacturing

Miscellaneous Manufacturing

Non Metallic Mineral Product Manufacturing

Printing and Related Support Activities

Textile, Apparel, & Leather Product Manufacturing

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* 18. If you don't work in food and beverage or manufacturing, what industry do you work in? (Select the one that best applies)

Agriculture, Forestry, Fishing, and Hunting

Mining, Quarrying, and Oil and Gas Extraction

Utilities

Construction

Wholesale Trade

Retail Trade

Transportation and Warehousing

Information and Cultural Industries

Finance and Insurance

Real Estate and Rental and Leasing

Professional, Scientific and Technical Services

Management of Companies and Enterprises

Administrative and Support, Waste Management and Remediation Services

Educational Services

Health Care and Social Assistance

Arts, Entertainment and Recreation

Accommodation and Food Services

Other Services (except Public Administration)

Public Administration

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* 19. Year Born:

Before 1965 (Baby Boomers)

1965–1980 (Generation X)

1981–1996 (Millennials)

1997–2012 (Generation Z)

Prefer not to say

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* 20. Race / Ethnicity

Black

East/Southeast Asian

Indigenous (First Nations, Métis, Inuit)

Latino

Middle Eastern

South Asian

White

Another race category

Prefer not to say

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* 21. Are you an immigrant to Canada?

Yes (Arrived within the last 5 years)

Yes (Arrived 5+ years ago)

Prefer not to say

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* 22. Do you currently live with a physical disability (visible or invisible)?

Yes, visible physical disability (e.g., mobility, sensory, physical)

Yes, invisible physical disability (e.g., chronic illness, deaf)

Prefer not to say

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* 23. Neurodiversity:

Neurotypical (no diagnosed neurodevelopmental differences)

Neurodivergent (e.g., autism, ADHD, dyslexia, or other neurodevelopmental differences)

Unsure (not certain or not formally assessed)

Prefer not to say

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* 24. Do you currently live with a mental health concern?

Yes (e.g., depression, anxiety, bipolar disorder, PTSD)

No (no diagnosed mental health conditions)

Unsure (experiencing symptoms but not diagnosed, or in the process of assessment)

Prefer not to say

Thank You

Thank you for participating in our survey on workplace incivility. Your insights and feedback are invaluable in helping us understand the dynamics of incivility in Canadian workplaces.

If you would like to receive a free copy of the final report and be entered into our prize draw, please provide your email address below.
____________________________

Your email will be used solely for the purpose of sending you the report and notifying you about the draw it will not be shared or used for any other purpose.

Thank you once again for your participation.

My Workplace Civility Check-in

A joint research project between Food Processing Skills Canada and HR News Canada

Question Title

* 1. I consent to the terms of this survey and allow my data to be aggregated for the purposes stated above.

Question Title

* 2. Frequency of Incivility: How often have you experienced incivility in your workplace?

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* 3. Types of Incivility Experienced: Which of the following types of incivility have you experienced at work? (Check all that apply)

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* 4. Impact on Stress Levels: How has incivility impacted your stress levels?

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* 5. Impact of Incivility: How has incivility impacted you? (Check all that apply)

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* 6. Coping Mechanisms: What strategies do you use to cope with workplace incivility? (Check all that apply)

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* 7. Confidence in Your Workplace: How confident are you in your workplace's ability and willingness to prevent incivility and create a workplace fostering a sense of belonging and psychological safety?

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* 8. Are you aware of any incivility/rudeness you have directed towards others in your workplace?

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* 9. If you answered yes to Question 8, how frequently you have engaged in such acts in a typical month (Select best answer)

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* 10. What best describes your response after realizing your behavior may have been perceived as rude? (Select all that apply)

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* 11. If you felt motivated to address your behaviour, what best describes your response after realizing your behavior may have been perceived as rude? (Select all that apply)

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* 12. Gender:

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* 13. Job Role/Title:

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* 14. Employment Type:

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* 15. Do you work in the food and beverage sector?

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* 16. If you work in the food and beverage sector, select the line of business that best describes your workplace. (If not, skip to next question)

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* 17. If you work in a non food or beverage manufacturing sector, select the line of business that best describes your workplace. (If not, skip to next question)

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* 18. If you don't work in food and beverage or manufacturing, what industry do you work in? (Select the one that best applies)

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* 19. Year Born:

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* 20. Race / Ethnicity

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* 21. Are you an immigrant to Canada?

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* 22. Do you currently live with a physical disability (visible or invisible)?

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* 23. Neurodiversity:

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* 24. Do you currently live with a mental health concern?

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* 25. Please enter your email address (Optional)