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* 1. Have you been to the Watertown Free Public Library (123 Main St.) in the last 12 months?

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* 2. Have you used online or digital services the WFPL provides in the last 12 months?

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* 3. Do you ever use the library's digital services instead of going to the library?

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* 4. How often do you go to the library ?

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* 5. When you or your family visit the library, what do you do? (Check all that apply)

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* 6. How would you rate the library's...

  Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Don't know
Collection (Books, DVDs, Music, Audiobooks)
Customer Service
Online services (research databases, local history documents, newspaper access)
Downloadable collection (ebooks, magazines, etc.)
Programs (classes, lectures, workshops, storytime, etc.)
Building and grounds
Technology (computers, printers, wifi, scan stations, etc.)
WFPL web presence (website, social media, online catalog)

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* 7. What do you think the WFPL is doing well?

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* 8. What would you like to change about the WFPL?

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* 9. What do you think is missing from the WFPL?

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* 10. Have you heard of the library's off-site makerspace, Hatch?

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* 11. Have you ever used  Hatch?

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* 12. Do you have access to a computer at home?

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* 13. Do you have access to the internet at home?

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* 14. What keeps you from going to the WFPL? (Check all that apply)

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* 15. What is your age?

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* 16. What is your race or ethnicity?

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* 17. What language(s) do you speak at home?

 
100% of survey complete.

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