Please let us know your experience!

Thank you for taking the time to complete this helpful survey! At Helmer Scientific, we deeply value your feedback as we want to continuously improve our methods for providing the most current and helpful information to the customer through digital channels and our website. Your feedback will be used to evaluate how our website can be improved to be more user friendly resource.

* 1. Please confirm your email address.

* 2. How many times do you visit the site per year?

* 4. What was your primary purpose for visiting our website? If searching for a product, please let us know which product type and capacity.

* 5. Rate how quickly and easily you were able to find the product or information you were seeking on our site.

* 6. What could we have done to make it easier / faster for you to find the product / information needed?

* 7. Please rate the following related to your overall user experience:

  Lousy Below Average Decent Good Excellent
Menu clarity while navigating throughout site
Organization of content / information
Site layout / visual design
Logical display of products and information
Easily understand differences between product models

* 8. Overall, how would you describe your experience when interacting with our website

* 9. Next time you need information about a Helmer Scientific product, would you be more likely to:

* 10. If the website were a car, what car would it be (i.e. Toyota Corrola, Aston Martin, etc.)?

* 11. Do you have anything else you would like to share with Helmer Scientific about our website?

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