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* 1. I am a:

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* 2. Overall, I am satisfied with my interaction with NRS.

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* 3. NRS helped me to feel emotionally supported.

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* 4. NRS focused on the things that were most important to me.

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* 5. Now that I have used NRS' services, I feel better prepared to address my situation.

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* 6. I would recommend NRS' online services to a friend.

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* 7. Have you ever called NRS' toll-free 24/7 crisis hotline (the phone line)?

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* 8. I chose to contact NRS today via:

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* 9. Please select all reasons why you contacted NRS online rather than calling the crisis hotline. You can choose multiple reasons:

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* 10. If you have contacted NRS before, did you contact us again today about the same situation you faced then, or is this a new situation?

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* 11. During the past week, have you contacted NRS via more than one online platform? (example: emailed and then also chatted with us online)?

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* 12. If yes, please select all the reasons you contacted NRS multiple times via different online methods. You can select multiple reasons:

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