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* 1. Booking ID (please fill in the number provided by your trainer)

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* 2. Your Gender:

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* 3. Your Race :

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* 4. Your Citizenship:

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* 5. Your Age Range:

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* 6. Your Current Family Status:

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* 7. Your Highest Level of Education:

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* 8. Your Annual Household Income Range (Before Taxes):

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* 9. Please respond by CLICKING the appropriate number on the scale from (Strongly Disagree) to (Strongly Agree).

  Strongly Disagree Disagree Neutral Agree Strongly Agree
The training session has achieved its objectives.
The materials are useful to me.
There was appropriate use of examples and exercises to help me understand the topic.
The concepts and skills presented help me in my personal development.
The trainer has good knowledge of the topic.
The trainer is able to communicate the ideas and concepts to me.
The trainer makes the topic relevant to me.
The trainer uses practical examples.

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* 10. What did you find MOST useful to you about this talk?

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* 11. What did you find LEAST useful to you about this talk?

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* 12. How can we improve on this talk?

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* 13. What other financial topics are you keen to know more about? (TICK whichever applies to you)

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* 14. Would you like to receive our (Institute for Financial Literacy) E-Newsletters?

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* 15. Please CLICK your response to each of the following statements.

  Do Not Know True False
“Lemon” law protects consumers against defective goods that fail to conform to contract.
Consumers can seek a refund of the payment made for spa packages within the 10 working days cooling off period.
“Lemon” law does not cover 2nd hand goods & vehicles.
An estate agent is allowed to handle transaction monies on behalf of the selling party but not the buying party.
It is the responsibility of the estate agent to declare any conflicts of interest & all external sources of income/fees.

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* 16. How confident are you to do each of the following?

  Not Confident A Little Confident Confident Very Confident
To seek remedy for defective goods bought from a supplier under the “Lemon” Law.
To seek recourse through CASE against retailers engaging in unfair practices.
To approach the Financial Industry Disputes Resolution Centre (FIDReC) for disputes concerning financial products and services involving MAS-regulated financial institutions.
Use the Public Register at www.cea.gov.sg to verify the identity of an estate agent.
To avoid being a victim of unfair consumer practices.

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* 17. AFTER attending this talk, what is your intention to do each of the following?

  Does Not Apply To Me No Maybe Yes I Am Already Doing This
To seek remedy for defective goods bought from a supplier under the “Lemon” Law.
To seek recourse through CASE against retailers engaging in unfair practices.
To approach the Financial Industry Disputes Resolution Centre (FIDReC) for disputes concerning financial products and services involving MAS-regulated financial institutions.
Use the Public Register at www.cea.gov.sg to verify the identity of an estate agent.
To avoid being a victim of unfair consumer practices.

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