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Website Redesign Survey

The Village of Park Forest is beginning a website redesign process. The Village of Park Forest mayor, board of trustees, and village staff place significant value on the community's input and would like your assistance with the redesign process. Please complete this brief survey to help the Village understand how you utilize the current website to help inform changes that improve resident experience. 
1.How often do you visit the Village’s website?
2.Do you find the website to be user-friendly?
3.When visiting the Village’s website, what information are you mostly looking for?
4.Are you aware that the homepage has a calendar that shows upcoming meetings, programs, and events?
5.Do you utilize the homepage calendar?
6.Do you think the content on the Village’s website homepage is useful?
7.Do you find the content on the Village's homepage to be current? 
8.What technology/device do you use most often when visiting the Village's website? 
9.Would you like to be able to type in a question and receive an answer in real time from a Village staff member when visiting the Village’s homepage?
10.Would you like to see links to the Village’s social media pages displayed more prominently on the Village’s homepage?
11.Are you active on social media (Facebook, X formally known as Twitter, etc)?
12.Which social media platforms are you most active on?
13.If you are active on social media, do you follow/like Village of Park Forest social media pages?
14.Please check any and all of the following boxes to indicate which Village social media pages you like/follow:
15.Would you like to sign up for emergency notification to be alerted about things like water main breaks and natural disasters (severe weather warnings?)
16.Are you aware that you can sign-up on the Village’s website to receive notification regarding upcoming programs and events?
17.What is your primary source for Park Forest news and information?
18.What is your preferred form of electronic communication?
19.Do you believe the bill pay options should be more prominent on the website?
20.What is your age group? 
21.How long have you lived in the Village of Park Forest?
22.If you could single-handedly change the website, how? What would you change? – please answer below.
23.Provide any other feedback about the Village’s website you’d like Village officials and staff to know?
24.If you answered "No" to any of the above survey questions, please elaborate with any details that you would think would be helpful.
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