Exit this survey UK Hosted VoIP Market Survey June 2016 Question Title * 1. Please enter your company details below Name: Company: Email Address: Question Title * 2. Attitudes to Market Trend in the next 12 months Decrease greatly Decrease slightly Stays the same Increase slightly Increase greatly Price of Hosted VoIP Price of Hosted VoIP Decrease greatly Price of Hosted VoIP Decrease slightly Price of Hosted VoIP Stays the same Price of Hosted VoIP Increase slightly Price of Hosted VoIP Increase greatly Overall growth of the market Overall growth of the market Decrease greatly Overall growth of the market Decrease slightly Overall growth of the market Stays the same Overall growth of the market Increase slightly Overall growth of the market Increase greatly Number of Service Providers in the market Number of Service Providers in the market Decrease greatly Number of Service Providers in the market Decrease slightly Number of Service Providers in the market Stays the same Number of Service Providers in the market Increase slightly Number of Service Providers in the market Increase greatly Importance of Mobility to customers Importance of Mobility to customers Decrease greatly Importance of Mobility to customers Decrease slightly Importance of Mobility to customers Stays the same Importance of Mobility to customers Increase slightly Importance of Mobility to customers Increase greatly Importance of Skype for Business as a competitor to your service Importance of Skype for Business as a competitor to your service Decrease greatly Importance of Skype for Business as a competitor to your service Decrease slightly Importance of Skype for Business as a competitor to your service Stays the same Importance of Skype for Business as a competitor to your service Increase slightly Importance of Skype for Business as a competitor to your service Increase greatly Question Title * 3. How many Hosted VoIP seats did you have live on your platform on the 30th of June 2016? Question Title * 4. What percentage of your Hosted base was sold through an indirect channel in the last six months? Indirect Sales Percentage Question Title * 5. What source did your new seats come from in the last six months? Replacing traditional PBX/IP-PBX bases Growing existing customer bases From other Hosted VoIP providers Question Title * 6. What percentage of your Hosted VoIP customer base fall into the following categories of business based on number of employees?: 0-9 employees 10 - 49 employees 50 - 249 employees 250 - 499 employees 500 - 999 employees 1000 + employees Question Title * 7. What is your average minute revenue per user ? Question Title * 8. How do you offer the following features in your service? As part of your Core bundle As an addition cost Do not offer Bundles of Voice Minutes Bundles of Voice Minutes As part of your Core bundle Bundles of Voice Minutes As an addition cost Bundles of Voice Minutes Do not offer Handsets Handsets As part of your Core bundle Handsets As an addition cost Handsets Do not offer Call Recording Call Recording As part of your Core bundle Call Recording As an addition cost Call Recording Do not offer Mobile Client Mobile Client As part of your Core bundle Mobile Client As an addition cost Mobile Client Do not offer Voice Conferencing Voice Conferencing As part of your Core bundle Voice Conferencing As an addition cost Voice Conferencing Do not offer Messaging Messaging As part of your Core bundle Messaging As an addition cost Messaging Do not offer Document Sharing Document Sharing As part of your Core bundle Document Sharing As an addition cost Document Sharing Do not offer Video Calling Video Calling As part of your Core bundle Video Calling As an addition cost Video Calling Do not offer Basic Call Center Basic Call Center As part of your Core bundle Basic Call Center As an addition cost Basic Call Center Do not offer Advanced Call Centre (Wallboards, Multi-channel, advanced routing) Advanced Call Centre (Wallboards, Multi-channel, advanced routing) As part of your Core bundle Advanced Call Centre (Wallboards, Multi-channel, advanced routing) As an addition cost Advanced Call Centre (Wallboards, Multi-channel, advanced routing) Do not offer Other (please specify) Question Title * 9. What percentage of your orders were deployed over the following access technologies in the last 12 months? DSL/ADSL Fibre Broadband Leased Line VPN enabled environments Deployed OTT Question Title * 10. What percentage of handsets do you have in your customer base? AAstra Cisco Gigaset Grandstream Polycom Siemens Snom Yealink Other (Please State) Done
