As an owner of Victoria Electric Cooperative (VEC), your opinion matters! The board of directors and staff would like your input on what additional services, if any, VEC should evaluate for future offerings to the membership.  With that said, we ask that you take a few moments to answer the following questions so that we may evaluate how to better service your needs. The survey only takes about 10 minutes to complete, and your responses are completely anonymous.  As a thank you for your participation every survey completed and returned by June 23rd will be entered to win one of ten $50 credits to their bill!

What additional services or needs would you like for VEC to offer?

Do you currently subscribe to an internet service provider?

If you answered yes to the previous question who currently provides your internet service?

How do you rate your internet service satisfaction in the following areas?  Please use a 1-5 scale, where 1 is Poor and 5 is Excellent.

  1: Poor 2 3 4 5: Excellent No Opinion
Overall Satisfaction
Customer Service
Reliability
Speed
Overall value for cost.

What do you like most about your current internet service?

What one thing would you suggest to improve your current internet?

Approximately how much is your monthly bill for internet service?

What is your current bandwidth?

If VEC provided internet services at a competitive price, how likely would you be to change from your current provider?

If you had reliable internet service would you consider canceling your cable television service?

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