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Benchmarking; Value Proposition
1.
What geographic region are you based in?
South/Central America
Europe
Middle East
Africa
Asia
North America
2.
Which industry do you belong to?
Aerospace / Defense
Automotive
Banking / Insurance / Financial
CPG / Retail
Electronics
Engineering / Construction / Real Estate
Healthcare / Pharma / Chemicals
Hotel / Leisure
Legal
Manufacturing / Processing
Oil / Gas / Minerals / Utilities
Public Sector / Government
Services / Outsourcing / Consulting
Technology / Software
Telecommunications
Transportation / Logistics
Other
3.
Please indicate what side you represent:
Buy side
Sell side
Both buy side and sell side
4.
What is your job role?
Individual Contributor - No direct reports
People Manager with direct reports (i.e. manager of a team, business unit or area)
Director or above
5.
Your function:
Combination Sales / Procurement
Contract Management/commercial management buy side
Contract Management/commercial management sell side
IS / IT Procurement
Legal
Procurement / Strategic Sourcing
Other
Other (please specify)
6.
Company Size: (US $ Annual Revenue)
Less than 1 Billion
1 Billion to 10 Billion
10 Billion to 20 Billion
20 Billion to 40 Billion
40 Billion and over
7.
Where does your function report?
Finance
Legal
Operations
Supply Management
Project Management
8.
Which are the primary objectives for the contracts commercial function in your company? (please select up to 3)
Financial impact
Risk mitigation / management
Negotiation 'center of excellence'
Create competitive advantage
Facilitate external relationships
Ensure business controls / compliance
Improve business productivity
Manage Change
Balance Business Ojectives / Customer Needs
9.
Which are the main challenges faced by the contracts / commercial function in your company? (please select up to 3)
Improving internal processes
Raising skills of current staff
Gaining executive attention / understanding of value
Getting involved earlier in process
Operational workload
Identifying / implementing effective training programs
Budget (especially for systems, tools, training, travel, consulting)
Salary levels
Quality of functional leadership
Lack of career path
Role and contribution misunderstood / undervalued
Establishing data to illustrate value
Other
Other (please specify)
10.
What are the major contracting initiatives that are being observed or considered in your organization?
Organizational change
Change in reporting line
Role to be expanded
Role to be reduced
Development of term and contract standards, templates
Adoption of Contract Management tools, repositories
Knowledge management systems
Revised measurement systems
Skills development, certification
Growing awareness and use of external benchmarking, research
Relationship segmentation, strategy
Increassed role in risk management / corporate governance
Other
Other (please specify)
11.
If you indicated that there are likely to be organizational changes (e.g. greater centralization, decentralization) or a shift in reorting line, please describe the likely nature of the change.
12.
Please indicate any areas in which your organization has deployed software tools:
front-end contract request / selection interface to business unit
ability to assemble standard contracts from templates
defined and automated workflow for non-standards
monitor reviews / approvals
automated document circulation, redlining
repository of signed contracts
post-signature monitoring of compliance with contract terms
integration with other key applications ERP, financial systems etc)
management reporting / dashboard
13.
Is selecting an automated system a priority in the next 12 months?
Yes
No
14.
How would you describe the currrent level of knowledge sharing / reuse of past solutions within your contracts / commercial function today?
Rudimentary - no formal process
In development - plans being implemented
Widely deployed - formal process and monitoring
Mature - process fully observed and positive measurements of value achieved
15.
Do you feel that members of your contracts organization face significant skill challenges for the future?
Yes
No
16.
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