User Survey

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* 1. How often do you trade in the Nigerian Financial Market?

When I get insight about a stock or investment offer?

Daily

When my broker advices me to?

Other (please specify)

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* 2. What range is your monthly Income?

N101,000 – N300,000

N50,000 – N100,000

N301,000 – N500,000

N500, 000 – N1million

N1million and above

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* 3. What percentage of your income do you Invest?

5 to 10%

10 to 20%

20% and above

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* 4. What are your expectations when choosing an investment option?

Capital Appreciation

Dividends

Other (please specify)

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* 5. Do you prefer to invest for long term or short duration?

Long Term

Short Term

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* 6. Which platform do you use?

Meritrade

Mytradebook

Investnow

Afrinvestor

CordrosTradeButton

MorganCapitali-trade

CityTrade

APTeTrade

Stanbic IBTC e-Trade

LeadTrader

ARMStocktrade

egmarkets

ForexTime

Easytrade

Hot Forex

Alpari

Bancorp e-trade

GTIOn-line Trader

ASAM eTrade

WSTC eTrader

CapEx Trade

TRW E-Trader

Bamboo

Trove

Rise Capital

Wealth.ng

Other (please specify)

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* 7. How long have you been using this platform?

1 year to 3 years

Less than 1 year

3 years to 5 years

More than 5 years

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* 8. How did you discover the platform?

Through The Company

Online Advert

Word of Mouth

Social Media

Online News

Newspaper Placement

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* 9. What were you looking for on the platform?

Easy Trade Execution

Research Reports & Insights

Recommendations

Data

Other (please specify)

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* 10. What Securities do you trade on using this platform?

Equities

Fixed Income

Commodities

Forex

Cryptos

Other (please specify)

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* 11. Why do you prefer this online trading platform?

Speed

Low Cost

Ease of Use Anywhere and Anytime

It gives access to timely and reliable market Information.

Other (please specify)

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* 12. How well does the platform meet your needs?

Very Well

Well

Not so well

Not at all well

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* 13. How responsive is your broker to your enquiries

Very Responsive

Fairly Responsive

Not so responsive

Not at all Responsive

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* 14. How would you describe your stockbroker's online service over the last year?

My broker's service improved

There is no change in my broker's service

My broker's service is worsening

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* 15. Do you use your broker’s recommendation?

Yes

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* 16. How likely will you recommend your broker to a friend to use the platform?

Likely

Unlikely

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* 17. What was the speed of execution of the trading platform

Fast

Very Fast

Slow

Very Slow

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* 18. Did you find the platform accessible on your mobile device?

Yes

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* 19. What major challenge have you encountered when using the Platform

Unable to use some features

Encountering unexpected/unusual error/s

Delayed posting of transactions/confirmation of order

Unable to login

Unexpected or unannounced maintenance

Unable to trade (can log-in in the system but unable to trade)

Portal runs very slow

For no response the system hangs while in the middle of operation/transaction

Unable to access the portal (the website is totally not accessible)

Other (please specify)

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* 20. Have you noticed any improvement on the platform in the last six months?

Yes

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* 21. What features did you like the most about the platform

Analysis/ Reports

Trading Tools

Relatively low commission

Ability to trade other securities

Other (please specify)

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* 22. Does your broker offer special deals, promotions, or incentives?

Yes

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* 23. In what way do you think your broker can improve on its services?

Better Research Reports

Ability to trade other securities asides equities

Lower Commissions

Improved Trade Execution Tools

Lower Minimum initial deposit requirements

Other (please specify)

User Survey - 2021

Review of online trading portals in the Nigerian

Question Title

* 1. How often do you trade in the Nigerian Financial Market?

Question Title

* 2. What range is your monthly Income?

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* 3. What percentage of your income do you Invest?

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* 4. What are your expectations when choosing an investment option?

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* 5. Do you prefer to invest for long term or short duration?

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* 6. Which platform do you use?

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* 7. How long have you been using this platform?

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* 8. How did you discover the platform?

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* 9. What were you looking for on the platform?

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* 10. What Securities do you trade on using this platform?

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* 11. Why do you prefer this online trading platform?

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* 12. How well does the platform meet your needs?

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* 13. How responsive is your broker to your enquiries

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* 14. How would you describe your stockbroker's online service over the last year?

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* 15. Do you use your broker’s recommendation?

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* 16. How likely will you recommend your broker to a friend to use the platform?

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* 17. What was the speed of execution of the trading platform

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* 18. Did you find the platform accessible on your mobile device?

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* 19. What major challenge have you encountered when using the Platform

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* 20. Have you noticed any improvement on the platform in the last six months?

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* 21. What features did you like the most about the platform

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* 22. Does your broker offer special deals, promotions, or incentives?

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* 23. In what way do you think your broker can improve on its services?

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* 24. Has your online trading experience changed your perspective about trading and investing in the Nigerian Financial Market?

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* 25. Do you use any other platform?

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* 26. Kindly state the name of the other platform(s) used.