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User Survey - 2021
Review of online trading portals in the Nigerian
Let’s get to know you
OK
1.
How often do you trade in the Nigerian Financial Market?
When I get insight about a stock or investment offer?
Daily
When my broker advices me to?
Other (please specify)
2.
What range is your monthly Income?
N101,000 – N300,000
N50,000 – N100,000
N301,000 – N500,000
N500, 000 – N1million
N1million and above
3.
What percentage of your income do you Invest?
5 to 10%
10 to 20%
20% and above
4.
What are your expectations when choosing an investment option?
Capital Appreciation
Dividends
Other (please specify)
5.
Do you prefer to invest for long term or short duration?
Long Term
Short Term
6.
Which platform do you use?
Meritrade
Mytradebook
Investnow
Afrinvestor
CordrosTradeButton
MorganCapitali-trade
CityTrade
APTeTrade
Stanbic IBTC e-Trade
LeadTrader
ARMStocktrade
egmarkets
ForexTime
Easytrade
Hot Forex
Alpari
Bancorp e-trade
GTIOn-line Trader
ASAM eTrade
WSTC eTrader
CapEx Trade
TRW E-Trader
Bamboo
Trove
Rise Capital
Wealth.ng
Other (please specify)
7.
How long have you been using this platform?
1 year to 3 years
Less than 1 year
3 years to 5 years
More than 5 years
8.
How did you discover the platform?
Through The Company
Online Advert
Word of Mouth
Social Media
Online News
Newspaper Placement
9.
What were you looking for on the platform?
Easy Trade Execution
Research Reports & Insights
Recommendations
Data
Other (please specify)
10.
What Securities do you trade on using this platform?
Equities
Fixed Income
Commodities
Forex
Cryptos
Other (please specify)
11.
Why do you prefer this online trading platform?
Speed
Low Cost
Ease of Use Anywhere and Anytime
It gives access to timely and reliable market Information.
Other (please specify)
12.
How well does the platform meet your needs?
Very Well
Well
Not so well
Not at all well
13.
How responsive is your broker to your enquiries
Very Responsive
Fairly Responsive
Not so responsive
Not at all Responsive
14.
How would you describe your stockbroker's online service over the last year?
My broker's service improved
There is no change in my broker's service
My broker's service is worsening
15.
Do you use your broker’s recommendation?
Yes
No
16.
How likely will you recommend your broker to a friend to use the platform?
Likely
Unlikely
17.
What was the speed of execution of the trading platform
Fast
Very Fast
Slow
Very Slow
18.
Did you find the platform accessible on your mobile device?
Yes
No
19.
What major challenge have you encountered when using the Platform
Unable to use some features
Encountering unexpected/unusual error/s
Delayed posting of transactions/confirmation of order
Unable to login
Unexpected or unannounced maintenance
Unable to trade (can log-in in the system but unable to trade)
Portal runs very slow
For no response the system hangs while in the middle of operation/transaction
Unable to access the portal (the website is totally not accessible)
Other (please specify)
20.
Have you noticed any improvement on the platform in the last six months?
Yes
No
21.
What features did you like the most about the platform
Analysis/ Reports
Trading Tools
Relatively low commission
Ability to trade other securities
Other (please specify)
22.
Does your broker offer special deals, promotions, or incentives?
No
Yes
23.
In what way do you think your broker can improve on its services?
Better Research Reports
Ability to trade other securities asides equities
Lower Commissions
Improved Trade Execution Tools
Lower Minimum initial deposit requirements
Other (please specify)
24.
Has your online trading experience changed your perspective about trading and investing in the Nigerian Financial Market?
Yes
No
25.
Do you use any other platform?
Yes
No
26.
Kindly state the name of the other platform(s) used.
Current Progress,
0 of 26 answered
