Winter Storm Uri Crisis Communications Survey

Thank you for taking part in this important survey on ACC’s emergency communications during Winter Storm Uri in February 2021. Your responses will be used to help inform and improve ACC’s emergency communications process.

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* 1. How did you get emergency notifications and updates from the college during Winter Storm Uri?

Text

Website

District Social Media Accounts

Other (please specify)

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* 2. How would you rate the emergency communication and information you received from the college during Winter Storm Uri?

	Much too little	Somewhat too little	Just Right	Somewhat more than I expected	Much more than I expected
Amount of information	Amount of information Much too little	Amount of information Somewhat too little	Amount of information Just Right	Amount of information Somewhat more than I expected	Amount of information Much more than I expected
Frequency of delivery	Frequency of delivery Much too little	Frequency of delivery Somewhat too little	Frequency of delivery Just Right	Frequency of delivery Somewhat more than I expected	Frequency of delivery Much more than I expected
Accuracy of content	Accuracy of content Much too little	Accuracy of content Somewhat too little	Accuracy of content Just Right	Accuracy of content Somewhat more than I expected	Accuracy of content Much more than I expected
Relevance of material	Relevance of material Much too little	Relevance of material Somewhat too little	Relevance of material Just Right	Relevance of material Somewhat more than I expected	Relevance of material Much more than I expected
Mode of delivery	Mode of delivery Much too little	Mode of delivery Somewhat too little	Mode of delivery Just Right	Mode of delivery Somewhat more than I expected	Mode of delivery Much more than I expected

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* 3. How would you rate your knowledge of college decisions during Winter Storm Uri?

High: I understood the college’s plans and actions in advance.

Moderate: I understood the college’s plans and actions, but wish I got the information sooner.

Low: I was confused and unsure what the college’s plans and actions were during the storm.

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* 4. Did lack of utilities and services such as power and Wifi limit your ability to receive emergency notifications and information from the college during Winter Storm Uri?

Yes

Sometimes

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* 5. Do you feel the college cared about your health and safety during Winter Storm Uri?

Yes

Sometimes

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* 6. Did your direct supervisor reach out to check on you at any point during Winter Storm Uri?

Yes

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* 7. How do you prefer to get emergency notifications and updates?

Text

Website

District Social Media Accounts

Other (please specify)