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Benchmark Technician Test

Union Bank Project

To prepare you for the Union Bank project, we want to ensure that you have read the Description of Work. Please read over the document and take this test to make sure you are knowledgeable on the project. Thank you!
1.Contact Information(Required.)
2.During the initial inventory verification procedure, what additional equipment must you verify that should match the tablet count onsite?(Required.)
3.During the initial inventory verification procedure, what additional equipment must you verify that should match the dock count onsite? (select all that apply)(Required.)
4.During the initial branch walk through with the customer personnel, it is critical to verify: (select all that apply)(Required.)
5.During the packaging of decommissioned equipment, the filled boxes should be labeled with either green labels (to indicate scrap equipment) or yellow labels (to indicate redeployment equipment).(Required.)
6.During the logistics procedure, equipment packaged in green label boxes will be recycled and require no packing material.(Required.)
7.During the logistics procedure, equipment packaged in yellow label boxes are being returned for redeployment and require packing materials.(Required.)
8.Yellow label boxes would include de-installed equipment that includes the following equipment: (select all that apply)(Required.)
9.The tablet lock mechanism is to be installed in the following location:(Required.)
10.The lock mechanism is to be installed wherever:(Required.)
11.The lock anchorpoint must be attached to a permanent fixture that is within a reasonable cable distance of the dock station location.(Required.)
12.During the logistics procedure, hard drives must be removed from each computer, serialized, labeled with the computer serial number from which they were removed, and placed into a secure lockbox.(Required.)
13.Secure lockboxes are expected to be locked onsite and transported via UPS inside of a cardboard box.(Required.)
14.Peripherals or 19” LCD monitors from a decommission only station can be reused elsewhere in the branch for a deinstall/reinstall station.(Required.)
15.Every position where new equipment was installed should include the following legacy items: (select all that apply)(Required.)
16.Items connected to the newly installed dock must be connected into specific ports.(Required.)
17.When connecting the dock station Ethernet cable to an IP Phone, you must first disconnect and reconnect the network connection from the phone before adding the dock station Ethernet patch cable.(Required.)
18.The Branch Server TPM installation process cannot be completed until the entire branch closes and balances for the day.(Required.)
19.The physical de-installation of the old PC desktop workstation and installation of a new tablet dock station workstation should be completed within 45 minutes not including the installation scripting.(Required.)
20.Each workstation requires the following main tasks (select all that apply):(Required.)
21.The following items should be taken offsite with the lead technician (select all that apply):(Required.)
22.The first box that you should address once onsite, where all necessary paperwork for the site and additional items can be found, is the Branch Box - delivered as part of the equipment shipment and distinguished by pink labels on adjacent sides of the box.(Required.)
23.Within your inventory in there is a Lantronix device. What is this for and what should you do with this?(Required.)
24.When should you call into the bridgeline?(Required.)
Before submitting, please review your answers. Once submitted, someone at Benchmark will look over your answers to make sure you are ready for the project. If you have questions/comments, please call 470.865.6000.
25.In the event you receive conflicting instructions while onsite, who should be notified?