Customer Service Survey for the District of Columbia Unclaimed Property Department

You recently communicated with the District of Columbia Unclaimed Property Department. In an effort to help us improve our customer service, we would appreciate it if you would take a minute to respond to the following questions:

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* 1. What was your call to the District of Columbia Unclaimed Property Department in reference to?

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* 2. How did you communicate with the Unclaimed Property Department?

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* 3. How would you rate the length of time to complete your transaction with the Unclaimed Property Department, after all requested information had been submitted?

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* 4. Was the Unclaimed Property Department employee you communicated with  knowledgeable and able to answer all your questions?

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* 5. Was the Unclaimed Property Department employee you communicated with professional and courteous?

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* 6. How would you rate your ease of use and ability to find what you needed on the website with the District of Columbia OCFO Unclaimed Property Department?

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* 7. Overall, how would you rate the service that you received?

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* 8. Do you have any comments or suggestions?

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* 9. We appreciate your feedback. In an effort to better serve you, please share any obstacles or issues that you encountered.

Thank you for taking the time to respond to our survey!

District of Columbia Unclaimed Property Department
Office of Finance and Treasury

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