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STRATEGIC/MARKET NEEDS ASSESSMENT SURVEY FOR BOTH INTERNAL AND EXTERNAL STAKEHOLDERS OF UICT

A: INTRODUCTION
Uganda Institute of Information and Communications Technology (UICT) is developing a Strategic Plan for the period 2021/2022 to 2024/2025. As part of the process in developing the plan there is a need to carry out stakeholder survey for stakeholders to give input.

Thus, you (or your organization) have been identified as a key stakeholder in this effort. This survey seeks your opinion on a number of aspects as specified in the questions.

All Items marked * are mandatory
B: PARTICULARS AND CONTEXT OF THE RESPONDENT
1.Name of the Organization where you work, study or are associated with
2.Your Department in the Organization (Ignore for No Department)
3.Your Designation
4.How long have you known (or collaborated/partnered with or worked for) the Uganda Institute of Information and Communications Technology (UICT)?(Required.)
5.To what extent do you understand the core functions of UICT?(Required.)
Not Applicable
Low
Moderate
High
Very High
6.How would you rate your level of confidence in judging the performance of UICT?(Required.)
Not Applicable
Low
Moderate
High
Very High
7.Please provide your email address (incase you would like to be contacted in subsequent or future events of this exercise)
C: SURVEY QUESTIONS
8.Do you feel that there is a gap between the current performance of UICT and expectations of you (or your organization) as a stakeholder in the following priority areas? Please comment only on priority areas that apply in your context(Required.)
Yes
No
Competency-based ICT skills training and curricula for technical and vocational education
Applied Research & Innovation
Consultancy services, community outreach, and public sensitization
Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels
Institutional linkages or partnerships with local and international agencies
Building ICT human resource capital through continuous retooling or in-service training
UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)
UICT internal governing policies & guidelines
UICT Physical infrastructure
ICT infrastructure for UICT
UICT Human resource capacity
UICT Financial sustainability
Processes involved in UICT service delivery
Existing software solutions or systems in UICT
9.How would you rate UICT’s current level of performance or service delivery in the following priority areas? Please rate only on priority areas that apply in your context (1=lowest, 5=Highest)(Required.)
1 
2
3
4
5
Competency-based ICT skills training and curricula for technical and vocational education
Applied Research & Innovation
Consultancy services, community outreach, and public sensitization
Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels
Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives)
Institutional linkages or partnerships with local and international agencies
Building ICT human resource capital through continuous retooling or in-service training
UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)
UICT internal governing policies & guidelines
UICT Physical infrastructure
ICT infrastructure for UICT
UICT Human resource capacity
UICT Financial sustainability
Processes involved in UICT service delivery
Existing software solutions or systems in UICT
10.What are your expectations of UICT’s level of performance or service delivery in the following priority areas? Please comment only on priority areas that apply in your context(Required.)
11.What could be the causes of gaps between UICT’s performance and your expectations in the priority areas you have commented on above?(Required.)
12.What challenges are you (as a stakeholder/ organization/ department) facing that are within the capacity of UICT to address?
13.What can be done to address the challenges in question 12 above or causes of performance gaps listed in question 11?
14.Please provide your comments on what UICT can do to achieve the following
15.Please provide any other comments on what UICT can do to improve its performance or service delivery, in order to fully exercise its mandate
Thank you so much for your participation