STRATEGIC/MARKET NEEDS ASSESSMENT SURVEY FOR BOTH INTERNAL AND EXTERNAL STAKEHOLDERS OF UICT

A: INTRODUCTION
Uganda Institute of Information and Communications Technology (UICT) is developing a Strategic Plan for the period 2021/2022 to 2024/2025. As part of the process in developing the plan there is a need to carry out stakeholder survey for stakeholders to give input.

Thus, you (or your organization) have been identified as a key stakeholder in this effort. This survey seeks your opinion on a number of aspects as specified in the questions.

All Items marked * are mandatory

B: PARTICULARS AND CONTEXT OF THE RESPONDENT

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* 1. Name of the Organization where you work, study or are associated with

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* 2. Your Department in the Organization (Ignore for No Department)

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* 3. Your Designation

Director in your Organization

Manager in your Organization

UICT Governing Council Member

UICT Staff

UICT Student

UICT Alumni

Other (please specify)

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* 4. How long have you known (or collaborated/partnered with or worked for) the Uganda Institute of Information and Communications Technology (UICT)?

I never new about it

Less than six months

1 to 3 years

4 to 10 years

More than 10 years

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* 5. To what extent do you understand the core functions of UICT?

Not Applicable

Low

Moderate

High

Very High

Not Applicable

Low

Moderate

High

Very High

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* 6. How would you rate your level of confidence in judging the performance of UICT?

Not Applicable

Low

Moderate

High

Very High

Not Applicable

Low

Moderate

High

Very High

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* 7. Please provide your email address (incase you would like to be contacted in subsequent or future events of this exercise)

C: SURVEY QUESTIONS

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* 8. Do you feel that there is a gap between the current performance of UICT and expectations of you (or your organization) as a stakeholder in the following priority areas? Please comment only on priority areas that apply in your context

	Yes	No
Competency-based ICT skills training and curricula for technical and vocational education	Competency-based ICT skills training and curricula for technical and vocational education Yes	Competency-based ICT skills training and curricula for technical and vocational education No
Applied Research & Innovation	Applied Research & Innovation Yes	Applied Research & Innovation No
Consultancy services, community outreach, and public sensitization	Consultancy services, community outreach, and public sensitization Yes	Consultancy services, community outreach, and public sensitization No
Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels Yes	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels No
Institutional linkages or partnerships with local and international agencies	Institutional linkages or partnerships with local and international agencies Yes	Institutional linkages or partnerships with local and international agencies No
Building ICT human resource capital through continuous retooling or in-service training	Building ICT human resource capital through continuous retooling or in-service training Yes	Building ICT human resource capital through continuous retooling or in-service training No
UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) Yes	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) No
UICT internal governing policies & guidelines	UICT internal governing policies & guidelines Yes	UICT internal governing policies & guidelines No
UICT Physical infrastructure	UICT Physical infrastructure Yes	UICT Physical infrastructure No
ICT infrastructure for UICT	ICT infrastructure for UICT Yes	ICT infrastructure for UICT No
UICT Human resource capacity	UICT Human resource capacity Yes	UICT Human resource capacity No
UICT Financial sustainability	UICT Financial sustainability Yes	UICT Financial sustainability No
Processes involved in UICT service delivery	Processes involved in UICT service delivery Yes	Processes involved in UICT service delivery No
Existing software solutions or systems in UICT	Existing software solutions or systems in UICT Yes	Existing software solutions or systems in UICT No

Any Others

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* 9. How would you rate UICT’s current level of performance or service delivery in the following priority areas? Please rate only on priority areas that apply in your context (1=lowest, 5=Highest)

	1	2	3	4	5
Competency-based ICT skills training and curricula for technical and vocational education	Competency-based ICT skills training and curricula for technical and vocational education 1	Competency-based ICT skills training and curricula for technical and vocational education 2	Competency-based ICT skills training and curricula for technical and vocational education 3	Competency-based ICT skills training and curricula for technical and vocational education 4	Competency-based ICT skills training and curricula for technical and vocational education 5
Applied Research & Innovation	Applied Research & Innovation 1	Applied Research & Innovation 2	Applied Research & Innovation 3	Applied Research & Innovation 4	Applied Research & Innovation 5
Consultancy services, community outreach, and public sensitization	Consultancy services, community outreach, and public sensitization 1	Consultancy services, community outreach, and public sensitization 2	Consultancy services, community outreach, and public sensitization 3	Consultancy services, community outreach, and public sensitization 4	Consultancy services, community outreach, and public sensitization 5
Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels 1	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels 2	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels 3	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels 4	Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels 5
Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives)	Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives) 1	Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives) 2	Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives) 3	Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives) 4	Adherence to (or implementation of legal & regulatory frameworks (regulations or external directives) 5
Institutional linkages or partnerships with local and international agencies	Institutional linkages or partnerships with local and international agencies 1	Institutional linkages or partnerships with local and international agencies 2	Institutional linkages or partnerships with local and international agencies 3	Institutional linkages or partnerships with local and international agencies 4	Institutional linkages or partnerships with local and international agencies 5
Building ICT human resource capital through continuous retooling or in-service training	Building ICT human resource capital through continuous retooling or in-service training 1	Building ICT human resource capital through continuous retooling or in-service training 2	Building ICT human resource capital through continuous retooling or in-service training 3	Building ICT human resource capital through continuous retooling or in-service training 4	Building ICT human resource capital through continuous retooling or in-service training 5
UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) 1	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) 2	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) 3	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) 4	UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability) 5
UICT internal governing policies & guidelines	UICT internal governing policies & guidelines 1	UICT internal governing policies & guidelines 2	UICT internal governing policies & guidelines 3	UICT internal governing policies & guidelines 4	UICT internal governing policies & guidelines 5
UICT Physical infrastructure	UICT Physical infrastructure 1	UICT Physical infrastructure 2	UICT Physical infrastructure 3	UICT Physical infrastructure 4	UICT Physical infrastructure 5
ICT infrastructure for UICT	ICT infrastructure for UICT 1	ICT infrastructure for UICT 2	ICT infrastructure for UICT 3	ICT infrastructure for UICT 4	ICT infrastructure for UICT 5
UICT Human resource capacity	UICT Human resource capacity 1	UICT Human resource capacity 2	UICT Human resource capacity 3	UICT Human resource capacity 4	UICT Human resource capacity 5
UICT Financial sustainability	UICT Financial sustainability 1	UICT Financial sustainability 2	UICT Financial sustainability 3	UICT Financial sustainability 4	UICT Financial sustainability 5
Processes involved in UICT service delivery	Processes involved in UICT service delivery 1	Processes involved in UICT service delivery 2	Processes involved in UICT service delivery 3	Processes involved in UICT service delivery 4	Processes involved in UICT service delivery 5
Existing software solutions or systems in UICT	Existing software solutions or systems in UICT 1	Existing software solutions or systems in UICT 2	Existing software solutions or systems in UICT 3	Existing software solutions or systems in UICT 4	Existing software solutions or systems in UICT 5

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* 10. What are your expectations of UICT’s level of performance or service delivery in the following priority areas? Please comment only on priority areas that apply in your context

Competency-based ICT skills training and curricula for technical and vocational education

Applied Research & Innovation

Consultancy services, community outreach, and public sensitization

Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels

Institutional linkages or partnerships with local and international agencies

Building ICT human resource capital through continuous retooling or in-service training

UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)

UICT internal governing policies & guidelines

UICT Physical infrastructure

ICT infrastructure for UICT

UICT Human resource capacity

UICT Financial sustainability

Processes involved in UICT service delivery

Existing software solutions or systems in UICT

Others (Please specify)

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* 11. What could be the causes of gaps between UICT’s performance and your expectations in the priority areas you have commented on above?

Competency-based ICT skills training and curricula for technical and vocational education

Applied Research & Innovation

Consultancy services, community outreach, and public sensitization

Alignment with legal, regulatory, and strategic frameworks at national, regional, and international levels

Institutional linkages or partnerships with local and international agencies

Building ICT human resource capital through continuous retooling or in-service training

UICT Institutional excellence (efficient, good governance, integrity, collaboration, accountability)

UICT internal governing policies & guidelines

UICT Physical infrastructure

ICT infrastructure for UICT

UICT Human resource capacity

UICT Financial sustainability

Processes involved in UICT service delivery

Existing software solutions or systems in UICT

Others (Please Specify)

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* 12. What challenges are you (as a stakeholder/ organization/ department) facing that are within the capacity of UICT to address?

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* 13. What can be done to address the challenges in question 12 above or causes of performance gaps listed in question 11?

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* 14. Please provide your comments on what UICT can do to achieve the following

Improve efficiency and effectiveness of the Institution

Conduct and promote applied research that is focused, relevant, measurable, solution oriented, impactful, collaborative, and advances knowledge and innovation

Conduct teaching, skilling and learning that is transformative, learner-centric, experiential, research informed, competency-based, digitally enriched and entrepreneurial

Improve creation of business value through development and delivery of ICT knowledge products, services, consulting and solutions to clients

Improve engagements, partnerships and collaboration

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* 15. Please provide any other comments on what UICT can do to improve its performance or service delivery, in order to fully exercise its mandate

Thank you so much for your participation