The WritersUA User Assistance Tools Survey

This Tools Survey is designed to provide our community with a guide to the relative popularity and satisfaction of a number of tools. If you specialize in the area of software user assistance, please take a few moments to contribute. You can answer as much or as little of the survey as you choose. This is the only page.

As always, the results will be publicly posted on this very same web site for your free reference.

There are a lot of tools in the list. We try to be inclusive and represent the "long tail" of usage. However, it can be just a matter of minutes to record your personal usage.  

This survey requires you to enter your name and a valid email address. This is necessary in order to validate the data and avoid unfair voting practices. By default, this information will be deleted as soon as we process the survey responses. If you would like us to use this information to contact you about future surveys and news, select the Opt In checkbox.

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* First Name

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* Last Name

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* eMail Address

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* Opt In for future contact. Default is NO.

Give a rating to the tools you work with. 
- You are free to skip as many items as you like.
- The default response for all items is a non-answer. 
- You can remove or change a response by clicking on it a second time.
Continue to scroll through the items until you reach the comments box and Submit this survey button.

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* For each of the following authoring tools and utilities that you currently use, rank its overall importance in your development efforts.

  3 Highly valued 2 Moderately valued 1 Minimally valued
Acrobat
Adobe
Acrolinx
Acrolinx
Animate CC
Adobe
Arbortext
PTC
Audacity
Audacity
Author-it
Author-it Software
Camtasia
TechSmith
Captivate
Adobe
ClickHelp
ClickHelp
Confluence
Atlassian
CorelDRAW
Corel
DITA CCMS
Ixiasoft
DITA Open Toolkit
DITA2Go
DITA2Go
Doc-To-Help
MadCap Software
Document! X
Innovasys
Dr. Explain
Indigo Byte
Dreamweaver
Adobe
FAR HTML 5
The HelpWare Group
Fireworks CS6
Adobe
Flare
MadCap Software
FrameMaker
Adobe
Flex
Adobe
FullShot
Inbit
Gimp
Gimp.org
Help + Manual
EC Software
HelpConsole
BrowesLab
HelpNDoc
HelpNDoc
HelpServer
4.ST
HelpStudio
Innovasys
HTML Help Workshop
Microsoft
HyperSnap
Hyperionics
HyperSTE
Etteplan
Illustrator
Adobe
InDesign
Adobe
Knowledge Base
ProProfs
LiveContent 
SDL
Mif2Go
Omni Systems
Morae
TechSmith
Notepad++ Author
Don Ho
oXygen XML Editor
SyncroSoft
Paint Shop Pro
Corel
PhotoShop
Adobe
Presenter 360
Articulate
Presenter
Adobe
RoboHelp
Adobe
SmartDocs
36Software
SnagIt
TechSmith
TortoiseSVN
TortoiseSVN
UltraEdit
IDM
Vasont CCMS
Vasont Systems
Visio
Microsoft
Visual Studio
Microsoft
WebWorks ePublisher
Quadralay
XMetaL
JustSystems

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* We appreciate receiving any comments that you have about this survey--please use the text box below.

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