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Tusla Website Survey

Understanding what users need from the new Tusla website

Tusla is developing a new website and we would love to get your feedback to help shape it.

Our aim is to create a website that is accessible, inclusive, and easy to use for everyone, whether you are looking for support, information, guidance, services, contact details or professional resources.

We want the new website to meet the needs of all our users, including children and young people, parents and families, professionals, service providers, researchers, and people who use assistive technology or have specific accessibility requirements.

This survey will help us understand what could be improved on the website, and what information and features are most important to you.

Please do not include names or personal details about yourself or anyone else in your answers.

Questions marked ‘Select all that apply’ allow more than one answer.
1.Which of the following best describes you? (Select one)(Required.)
2.How often do you visit www.tusla.ie? (Select one)(Required.)
3.What are you usually trying to do when you visit the website? (Select all that apply)(Required.)
4.Thinking about your experience of the current Tusla website, how much change would you like to see in the new website? (Select one)(Required.)
5.What works well on the current Tusla website?
6.What do you find frustrating, confusing or difficult about the current website?
7.Have you ever been unable to find information you expected to be on the website?(Required.)
8.Which types of information would be most useful to you on the new website? (Select up to five)(Required.)
9.Which of the following visual styles do you feel would work best for the new website (Select one)(Required.)
10.When you search for information, which approach do you tend to use? (Select all that apply)(Required.)
11.How do you usually access the website? (Select one)(Required.)
12.Have you used the website with any accessibility needs or assistive technology, or encountered accessibility barriers that made it difficult to use? (Select one)(Required.)
13.What would make the new website more useful or easier to use for you?
14.Is there anything else you would like the project team to consider when developing the new website?