SATISFACTION SURVEY Question Title * 1. Teamuniformorders.com (via the proprietary Tuosystems.com platform) is an advanced, online ordering solution utilized by over 1,500 sports dealers, teams, leagues, clubs, promotional products and corporate apparel providers across North America. Were you aware that the actual item(s) you ordered are NOT being provided directly by Teamuniformorders? Instead, one of our over 1,500 Dealers / Providers use our technology to set-up the online stores in which you shopped Yes. I was aware. No. I thought Teamuniformorders was providing the actual items I ordered. Your comments welcome: Question Title * 2. How would you rate the quality of the service you received from the Dealer / Provider who is producing and fulfilling the items you ordered? Very pleased. Moderately pleased. Not pleased. I do not know who my Dealer / Provider is. Your comments welcome: Question Title * 3. On a 1-5 scale (with 5 stars being the best), please rank your overall experience shopping within the online store hosted by Teamuniformorders: Question Title * 4. On a 1-5 scale (with 5 stars being the best), please rank your overall experience with the Dealer / Provider who processed and fulfilled the items you ordered. Question Title * 5. Which of the following words would you use to describe your online shopping experience overall? Please select all that apply. Easy and painless. Overall a good experience. Better than what I've had to do in the past. Customer Support was very helpful. Okay. Not good. Not bad. Confusing. Not very helpful. Poor service. Unreliable. Your comments welcome: Question Title * 6. How responsive and helpful would you say the Online Customer Care Team has been in assisting you with your shopping questions? Again, be aware that Teamuniformorders is not your Dealer / Provider and is not involved with the fulfillment of the orders you placed. Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 7. If you were asked whether you would recommend the administrator of your club, team or group offer this online ordering solution again, what would you say? Again, please differentiate from the online store and support you received from the Teamuniformorders Customer Care team from the Dealer / Provider who set-up the online store and fulfilled the items you ordered. Yes. Absolutely. Yes. No recommendation. No. No. Definitely not. Your comments welcome: Question Title * 8. If you were asked whether you would recommend to the administrator of your club, team or group if we should continue to work with the Dealer / Provider who set-up the online store and fulfilled the orders placed, what would you recommend? Yes. Absolutely. Yes. No recommendation. No. Absolutely NOT! If you want, please identify the name of your Dealer / Provider. Question Title * 9. Do you have any other comments, questions, concerns or suggestions? Question Title * 10. If you would like a Representative of Teamuniformorders.com to contact you, please provide your information below: Email Phone Page1 / 1 100% of survey complete. Done
