Following this year's passage of the Patient Protection and Affordable Care Act, the real work of healthcare reform has begun. To learn how fellow healthcare companies are preparing for 2011, complete HIN's sixth annual survey on Healthcare Trends in 2011 by October 31. You'll receive a free executive summary of the compiled results, and your responses will be kept strictly confidential.

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* 1. Was 2010 a better year for your organization than 2009?

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* 2. Why or why not?

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* 3. Please rank the five areas that have had the greatest overall impact on your organization in 2010.

  First Second Third Fourth Fifth
Access to primary care
Budget constraints
Care transitions
Case management/care coordination
E-health
Economy
EMRs
ER use
Hiring and recruitment
Patient-centered medical home
Patient Protection and Affordable Care Act
Patient safety
Pay-for-performance
Physician integration
Population health management
Public reporting of quality and cost data
Readmissions
Reimbursement
Retail clinics
State reform initiatives
Un- and underinsured
Wellness promotion
Uncompensated care

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* 4. Please list any additional areas that impacted your organization in 2010:

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* 5. Which three areas of your organization were most affected by the economic climate in 2010?

  First Second Third
Business growth
Hiring & recruitment
Services & sales
Benefits & compensation
Service expansion
Transportation
Capital improvement

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* 6. What was the biggest challenge for your organization in 2010 and how have you addressed this challenge?

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* 7. What successful new programs and/or services did your organization launch in 2010?

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