Please rate your tree permitting experience on each of the following questions.
1 (Strongly Disagree) to 5 (Strongly Agree).

* 1. Staff provided excellent customer service:

* 2. Staff exhibited professionalism:

* 3. Staff were knowledgeable:

* 4. The process was easy to understand:  

* 5. The application was clear about documents that needed to be submitted:

* 6. Codes and policies were applied by staff in a fair and practical manner:      

* 7. Staff anticipated obstacles and provided options when they were available:   

* 8. The adjustments applied to my project are justifiable:  

* 9. Staff were easily accessible when assistance was needed to resolve problems:      

* 10. Information was clearly explained to me:

* 11. Staff took time to answer my questions:

* 12. There was ease of communication with staff: 

* 13. The processing of my project was not delayed over minor issues:

* 14. Staff completed the required review by the date promised:

* 15. This experience was overall positive:

* 16. If delayed, what caused the delay:

* 17. Staff member who assisted me:

* 18. Case number, if applicable:

* 19. Further comments, including if you would like to be contacted about your concerns (if so, please include your contact information below):

Optional

* 20. Name:

* 21. Phone:

* 22. E-mail:

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