Please rate your tree permitting experience on each of the following questions.
1 (Strongly Disagree) to 5 (Strongly Agree).

Staff provided excellent customer service:

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* 1. Staff provided excellent customer service:

Staff exhibited professionalism:

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* 2. Staff exhibited professionalism:

Staff were knowledgeable:

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* 3. Staff were knowledgeable:

The process was easy to understand:  

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* 4. The process was easy to understand:  

The application was clear about documents that needed to be submitted:

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* 5. The application was clear about documents that needed to be submitted:

Codes and policies were applied by staff in a fair and practical manner:      

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* 6. Codes and policies were applied by staff in a fair and practical manner:      

Staff anticipated obstacles and provided options when they were available:   

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* 7. Staff anticipated obstacles and provided options when they were available:   

The adjustments applied to my project are justifiable:  

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* 8. The adjustments applied to my project are justifiable:  

Staff were easily accessible when assistance was needed to resolve problems:      

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* 9. Staff were easily accessible when assistance was needed to resolve problems:      

Information was clearly explained to me:

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* 10. Information was clearly explained to me:

Staff took time to answer my questions:

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* 11. Staff took time to answer my questions:

There was ease of communication with staff: 

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* 12. There was ease of communication with staff: 

The processing of my project was not delayed over minor issues:

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* 13. The processing of my project was not delayed over minor issues:

Staff completed the required review by the date promised:

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* 14. Staff completed the required review by the date promised:

This experience was overall positive:

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* 15. This experience was overall positive:

If delayed, what caused the delay:

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* 16. If delayed, what caused the delay:

Staff member who assisted me:

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* 17. Staff member who assisted me:

Case number, if applicable:

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* 18. Case number, if applicable:

Further comments, including if you would like to be contacted about your concerns (if so, please include your contact information below):

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* 19. Further comments, including if you would like to be contacted about your concerns (if so, please include your contact information below):

Optional
Name:

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* 20. Name:

Phone:

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* 21. Phone:

E-mail:

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* 22. E-mail:

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