Tools and process improvement survey Question Title * 1. Which tools or systems do you use frequently in your role? (check all that apply) Productivity (e.g. Word, Excel, Sheets, PowerPoint) Accounting & Finance (e.g. Quickbooks, Xero) Customer Relationship Management (CRM) (e.g. Salesforce, HubSpot) Enterprise Resource Planning (ERP) (e.g. SAP, Microsoft Dynamics 365) Project management (e.g. Jira, Asana, Smartsheets) Communication & Collaboration (e.g. Slack, Zoom, Outlook) Human Resources & Payroll (e.g. Workday, ADP) Marketing automation (e.g. Mailchimp, Marketo) Inventory & Supply Chain (e.g. Netsuite, Fishbowl) Point of Sale (POS) (e.g. Square, Shopify) Design (e.g. CAD programs) Other (please specify) None of these Question Title * 2. How would you rate the efficiency of the tools and platforms at this company to get your job done? Very efficient Somewhat efficient Somewhat inefficient Very inefficient Question Title * 3. Do any of the following types of tools cause frustration when trying to get your job done? (check all that apply) Productivity (e.g. Word, Excel, Sheets, PowerPoint) Accounting & Finance (e.g. Quickbooks, Xero) Customer Relationship Management (CRM) (e.g. Salesforce, HubSpot) Enterprise Resource Planning (ERP) (e.g. SAP, Microsoft Dynamics 365) Project management (e.g. Jira, Asana, Smartsheets) Communication & Collaboration (e.g. Slack, Zoom, Outlook) Human Resources & Payroll (e.g. Workday, ADP) Marketing automation (e.g. Mailchimp, Marketo) Inventory & Supply Chain (e.g. Netsuite, Fishbowl) Point of Sale (POS) (e.g. Square, Shopify) Design (e.g. CAD programs) Other (please specify) None of these Question Title * 4. Which, if any, of the following types of tools or platforms are underutilized in your current role? Productivity (e.g. Word, Excel, Sheets, PowerPoint) Accounting & Finance (e.g. Quickbooks, Xero) Customer Relationship Management (CRM) (e.g. Salesforce, HubSpot) Enterprise Resource Planning (ERP) (e.g. SAP, Microsoft Dynamics 365) Project management (e.g. Jira, Asana, Smartsheets) Communication & Collaboration (e.g. Slack, Zoom, Outlook) Human Resources & Payroll (e.g. Workday, ADP) Marketing automation (e.g. Mailchimp, Marketo) Inventory & Supply Chain (e.g. Netsuite, Fishbowl) Point of Sale (POS) (e.g. Square, Shopify) Design (e.g. CAD programs) Other (please specify) None of these Question Title * 5. Which, if any, manual tasks are most time consuming for you on a day-to-day basis? Communications (email, texting) Tracking project management Navigating systems to find information I need Working around technical issues with software and platforms Completing required HR tasks Other (please specify) None of these Next