Town of Ballston Community Library Survey

To serve the needs of our community, the Town of Ballston Community Library is seeking input on a variety of topics. Your response will help us greatly in our long-term planning process. Thank you!

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* 1. How often do you visit TOB Library?

Weekly

Monthly

A few times a year

Never

I mostly use the Library's online resources (eBooks, virtual programming, databases, etc.)

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* 2. What is your main reason(s) for using TOB Library? Please check all that apply.

To borrow books or magazines, movies, audiobooks, or music

To borrow museum passes

To borrow board games or cake pans

To use the Children's Room/Young Adult Section

To use the technology, such as copy or fax machine, WiFi, public computers

To attend meetings or programs

To read newspapers

To get tax forms

To use reference material or do research

To find a quiet place to work

To use the Electric Vehicle Chargers

Other (please specify)

None of the above

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* 3. If you don't use TOB Library regularly, why not? Please check all that apply.

I use a neighboring public/school/college library

I buy my own books/magazines/DVD's

I get my information from the internet

I don't know what the library offers/don't have a library card

Library hours are inconvenient

Parking is too difficult

I don't have transportation

Library staff is unwelcoming or unhelpful

Other (please specify)

None of the above

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* 4. Please tell us what you think of the library facility. Please rank on a scale of 1-5 with 1 being poor and 5 being excellent.

	1	2	3	4	5	N/A
Condition of the library facility	Condition of the library facility 1	Condition of the library facility 2	Condition of the library facility 3	Condition of the library facility 4	Condition of the library facility 5	Condition of the library facility N/A
Ease of access of the facility	Ease of access of the facility 1	Ease of access of the facility 2	Ease of access of the facility 3	Ease of access of the facility 4	Ease of access of the facility 5	Ease of access of the facility N/A
Signage	Signage 1	Signage 2	Signage 3	Signage 4	Signage 5	Signage N/A
Layout and arrangement	Layout and arrangement 1	Layout and arrangement 2	Layout and arrangement 3	Layout and arrangement 4	Layout and arrangement 5	Layout and arrangement N/A
Provision of seating and tables	Provision of seating and tables 1	Provision of seating and tables 2	Provision of seating and tables 3	Provision of seating and tables 4	Provision of seating and tables 5	Provision of seating and tables N/A
Cleanliness	Cleanliness 1	Cleanliness 2	Cleanliness 3	Cleanliness 4	Cleanliness 5	Cleanliness N/A
Lightning	Lightning 1	Lightning 2	Lightning 3	Lightning 4	Lightning 5	Lightning N/A
Acoustics	Acoustics 1	Acoustics 2	Acoustics 3	Acoustics 4	Acoustics 5	Acoustics N/A

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* 5. How would you evaluate the library staff, collections, and services? Please rank on a scale of 1-5 with 1 being poor and 5 being excellent.

	1	2	3	4	5	N/A
Courtesy/helpfulness of staff	Courtesy/helpfulness of staff 1	Courtesy/helpfulness of staff 2	Courtesy/helpfulness of staff 3	Courtesy/helpfulness of staff 4	Courtesy/helpfulness of staff 5	Courtesy/helpfulness of staff N/A
Ability to obtain materials from other libraries	Ability to obtain materials from other libraries 1	Ability to obtain materials from other libraries 2	Ability to obtain materials from other libraries 3	Ability to obtain materials from other libraries 4	Ability to obtain materials from other libraries 5	Ability to obtain materials from other libraries N/A
Ease in finding materials	Ease in finding materials 1	Ease in finding materials 2	Ease in finding materials 3	Ease in finding materials 4	Ease in finding materials 5	Ease in finding materials N/A
Quality of collection	Quality of collection 1	Quality of collection 2	Quality of collection 3	Quality of collection 4	Quality of collection 5	Quality of collection N/A
Children's programming	Children's programming 1	Children's programming 2	Children's programming 3	Children's programming 4	Children's programming 5	Children's programming N/A
Teen/Young Adult programming	Teen/Young Adult programming 1	Teen/Young Adult programming 2	Teen/Young Adult programming 3	Teen/Young Adult programming 4	Teen/Young Adult programming 5	Teen/Young Adult programming N/A
Adult Programing	Adult Programing 1	Adult Programing 2	Adult Programing 3	Adult Programing 4	Adult Programing 5	Adult Programing N/A

Other (please specify)

Question Title

* 6. Please rate the following facility features in terms of importance to you. Please rank on a scale of 1-5 with 1 being not important and 5 being very important.

	1	2	3	4	5
Casual seating/lounge chairs	Casual seating/lounge chairs 1	Casual seating/lounge chairs 2	Casual seating/lounge chairs 3	Casual seating/lounge chairs 4	Casual seating/lounge chairs 5
Tables and chairs	Tables and chairs 1	Tables and chairs 2	Tables and chairs 3	Tables and chairs 4	Tables and chairs 5
Meeting rooms	Meeting rooms 1	Meeting rooms 2	Meeting rooms 3	Meeting rooms 4	Meeting rooms 5
Computer Lab	Computer Lab 1	Computer Lab 2	Computer Lab 3	Computer Lab 4	Computer Lab 5
Children's Room	Children's Room 1	Children's Room 2	Children's Room 3	Children's Room 4	Children's Room 5
Teen/Young Adult space	Teen/Young Adult space 1	Teen/Young Adult space 2	Teen/Young Adult space 3	Teen/Young Adult space 4	Teen/Young Adult space 5
Outdoor reading areas	Outdoor reading areas 1	Outdoor reading areas 2	Outdoor reading areas 3	Outdoor reading areas 4	Outdoor reading areas 5

Other (please specify)

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* 7. What day of the week is the best day for you to visit the library?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

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* 8. What time of day is most convenient for you?

Mornings

Afternoons

Evenings

Other (please specify)

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* 9. Do you feel the library promotes diverse and inclusive programs and materials?

Yes

Unsure

Could do more

Other (please specify)

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* 10. What kind of community do you want to live in and why is this important to you?

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* 11. What role do you think the library plays in the community?

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* 12. Your gender

Female

Male

Prefer not to answer

Other (please specify)

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* 13. Your age group

11 and under

12-17

18-25

26-39

40-49

50-59

60-69

70-79

80 and above

Prefer not to answer

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* 14. Your education level

Still in school

Some high school

High school graduate

Some college

College graduate

Post graduate

Prefer not to answer

Other (please specify)

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* 15. What is your current work status? Please check all that apply.

Employed

Currently not working

Student

Retired

Other (please specify)

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* 16. Where do you reside?

Town of Ballston

Town of Charlton

Town of Glenville

Other (please specify)