Town of Ballston Community Library Survey
Town of Ballston Community Library Survey
To serve the needs of our community, the Town of Ballston Community Library is seeking input on a variety of topics. Your response will help us greatly in our long-term planning process. Thank you!
*
1.
How often do you visit TOB Library?
(Required.)
Weekly
Monthly
A few times a year
Never
I mostly use the Library's online resources (eBooks, virtual programming, databases, etc.)
2.
What is your main reason(s) for using TOB Library? Please check all that apply.
To borrow books or magazines, movies, audiobooks, or music
To borrow museum passes
To borrow board games or cake pans
To use the Children's Room/Young Adult Section
To use the technology, such as copy or fax machine, WiFi, public computers
To attend meetings or programs
To read newspapers
To get tax forms
To use reference material or do research
To find a quiet place to work
To use the Electric Vehicle Chargers
Other (please specify)
None of the above
3.
If you don't use TOB Library regularly, why not? Please check all that apply.
I use a neighboring public/school/college library
I buy my own books/magazines/DVD's
I get my information from the internet
I don't know what the library offers/don't have a library card
Library hours are inconvenient
Parking is too difficult
I don't have transportation
Library staff is unwelcoming or unhelpful
Other (please specify)
None of the above
4.
Please tell us what you think of the library facility. Please rank on a scale of 1-5 with 1 being poor and 5 being excellent.
1
2
3
4
5
N/A
Condition of the library facility
1
2
3
4
5
N/A
Ease of access of the facility
1
2
3
4
5
N/A
Signage
1
2
3
4
5
N/A
Layout and arrangement
1
2
3
4
5
N/A
Provision of seating and tables
1
2
3
4
5
N/A
Cleanliness
1
2
3
4
5
N/A
Lightning
1
2
3
4
5
N/A
Acoustics
1
2
3
4
5
N/A
5.
How would you evaluate the library staff, collections, and services? Please rank on a scale of 1-5 with 1 being poor and 5 being excellent.
1
2
3
4
5
N/A
Courtesy/helpfulness of staff
1
2
3
4
5
N/A
Ability to obtain materials from other libraries
1
2
3
4
5
N/A
Ease in finding materials
1
2
3
4
5
N/A
Quality of collection
1
2
3
4
5
N/A
Children's programming
1
2
3
4
5
N/A
Teen/Young Adult programming
1
2
3
4
5
N/A
Adult Programing
1
2
3
4
5
N/A
Other (please specify)
6.
Please rate the following facility features in terms of importance to you. Please rank on a scale of 1-5 with 1 being not important and 5 being very important.
1
2
3
4
5
Casual seating/lounge chairs
1
2
3
4
5
Tables and chairs
1
2
3
4
5
Meeting rooms
1
2
3
4
5
Computer Lab
1
2
3
4
5
Children's Room
1
2
3
4
5
Teen/Young Adult space
1
2
3
4
5
Outdoor reading areas
1
2
3
4
5
Other (please specify)
7.
What day of the week is the best day for you to visit the library?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
8.
What time of day is most convenient for you?
Mornings
Afternoons
Evenings
Other (please specify)
9.
Do you feel the library promotes diverse and inclusive programs and materials?
Yes
No
Unsure
Could do more
Other (please specify)
10.
What kind of community do you want to live in and why is this important to you?
11.
What role do you think the library plays in the community?
12.
Your gender
Female
Male
Prefer not to answer
Other (please specify)
13.
Your age group
11 and under
12-17
18-25
26-39
40-49
50-59
60-69
70-79
80 and above
Prefer not to answer
14.
Your education level
Still in school
Some high school
High school graduate
Some college
College graduate
Post graduate
Prefer not to answer
Other (please specify)
15.
What is your current work status? Please check all that apply.
Employed
Currently not working
Student
Retired
Other (please specify)
16.
Where do you reside?
Town of Ballston
Town of Charlton
Town of Glenville
Other (please specify)
