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Thank you for taking a moment to provide feedback on your experience as a member with Tennessee Members 1st Federal Credit Union!

This survey consists of 10 questions and should take less than five minutes to complete. The majority of questions below require an answer to successfully submit feedback; however, you may exit the survey at any time and are not obligated to complete the survey. Required questions are marked with an asterisk. All information you provide is confidential and will be used to help us improve our overall member experience.

Survey responses are actively monitored during posted branch lobby hours. Please do not include account or social security numbers in your survey response. If you need assistance with an account, we encourage you to visit mymembersfirst.org/office-information for direct contact information.

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* 1. Are you a current member of TN Members 1st FCU?

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* 2. Does our staff treat you courteously and with respect?

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* 3. Are your transactions handled quickly and error-free?

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* 4. TN Members 1st FCU offers a wide variety of financial services

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* 5. TN Members 1st FCU offers competitive interest rates

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* 6. Based on the service you receive from TN Members 1st FCU, how likely are you to recommend us to your friends or family?

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* 7. Do you have any additional comments or feedback to help us improve your member experience? (optional)

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* 8. Please select your age range:

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* 9. Please select the branch or account access options you utilize (check all that apply):

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* 10. Please include your contact information if you would like us to follow up regarding any questions or comments you provided in the Member Feedback Survey.

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