Veterans Portal User Feedback Survey

Let us know how we’re doing. Please take a few minutes to complete our survey.

If this is an emergency, please do not use this form to get help. Instead please call 2-1-1 or 1-800-273-8255.

Note: This survey is anonymous and does not solicit any personal information. The results of this survey will help us continue to improve the information and services we provide.

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* 1. How long have you used the Texas Veterans Portal?

Less than 1 month

1 month to less than 6 months

6 months to less than 1 year

1 year or more

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* 2. How frequently do you use the Texas Veterans Portal?

Every day

Every week

Every 2-3 weeks

Every month

Every 2-3 months

Once or twice a year

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* 3. How would you rate your overall satisfaction with the Texas Veterans Portal?

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

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* 4. How likely is it that you would recommend the Texas Veterans Portal to a friend/colleague?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

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* 5. How likely are you to continue using the Texas Veterans Portal?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

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* 6. Do you have any suggestions for improving the Texas Veterans Portal?

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* 7. Please indicate your gender:

Male

Female

Prefer not to answer

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* 8. Which range includes your age?

Younger than 18

18-24

25-34

35-44

45-54

55-64

65 or older

Prefer not to answer

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* 9. How did you learn of the Texas Veterans Portal?

Word of Mouth

Website

Flyer

Email message

Other

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* 10. Are you a veteran?

Yes

Prefer not to answer

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* 1. How long have you used the Texas Veterans Portal?

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* 2. How frequently do you use the Texas Veterans Portal?

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* 3. How would you rate your overall satisfaction with the Texas Veterans Portal?

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* 4. How likely is it that you would recommend the Texas Veterans Portal to a friend/colleague?

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* 5. How likely are you to continue using the Texas Veterans Portal?

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* 6. Do you have any suggestions for improving the Texas Veterans Portal?

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* 7. Please indicate your gender:

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* 8. Which range includes your age?

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* 9. How did you learn of the Texas Veterans Portal?

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* 10. Are you a veteran?

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* 11. On your last visit, what was your primary reason for visiting the Texas Veterans Portal?