Veterans Portal User Feedback Survey

Let us know how we’re doing. Please take a few minutes to complete our survey.

If this is an emergency, please do not use this form to get help. Instead please call 2-1-1 or 1-800-273-8255.

Note: This survey is anonymous and does not solicit any personal information. The results of this survey will help us continue to improve the information and services we provide.

1.How long have you used the Texas Veterans Portal?

Less than 1 month

1 month to less than 6 months

6 months to less than 1 year

1 year or more

2.How frequently do you use the Texas Veterans Portal?

Every day

Every week

Every 2-3 weeks

Every month

Every 2-3 months

Once or twice a year

3.How would you rate your overall satisfaction with the Texas Veterans Portal?

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

4.How likely is it that you would recommend the Texas Veterans Portal to a friend/colleague?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

5.How likely are you to continue using the Texas Veterans Portal?

Very likely

Somewhat likely

Neutral

Somewhat unlikely

Very unlikely

6.Do you have any suggestions for improving the Texas Veterans Portal?

7.Please indicate your gender:

Male

Female

Prefer not to answer

8.Which range includes your age?

Younger than 18

18-24

25-34

35-44

45-54

55-64

65 or older

Prefer not to answer

9.How did you learn of the Texas Veterans Portal?

Word of Mouth

Website

Flyer

Email message

Other

10.Are you a veteran?

Yes

Prefer not to answer

11.On your last visit, what was your primary reason for visiting the Texas Veterans Portal?

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