Municipal Court Customer Service Survey

Please tell us about your experience on each of the following below.

VERY HELPFUL - I felt satisfied I was taking care of my ticket in my best interest.

HELPFUL- I understood my ticket options - but not sure which option to pick without further explanation.

UNHELPFUL-I was confused and could not understand exactly what I needed to do to resolve my ticket.

Tell us what happened?

Excellent

Good

Needs Improvement

Poor

If you did not choose Excellent- explain why?

Yes, definitely

Yes, somewhat

Tell us about your experience.

I did not have to return

One additional appearance

Two additional appearances

Three + appearances

Why was it necessary to return?

Traffic Window at Town Hall

E-Mail

USPS/FEDEX/UPS Mail

Court appearance in front of judge