NYS Talking Book and Braille Library (TBBL) User Survey

The purpose of this survey is to gauge awareness of talking book services among public libraries in New York's upstate 55 counties . It will also help to identify areas where our partnerships with public libraries can be strengthened. Your responses will help to refine our outreach efforts and services to existing users. Your participation is greatly appreciated.

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* 1. Which library or library system do you represent?

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* 2. How did you hear about the New York State Talking Book and Braille Library (TBBL)?

Website

Telephone

Patron Recommendation/Inquiry

Library or Community Organization (NYLA, ALA, Senior Services, etc.)

Other (please specify)

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* 3. To the best of your knowledge, are there individuals in your patron population who may benefit from talking book and/or braille services? These include blind and visually impaired individuals, individuals with reading or learning disabilities originating from organic dysfunction, and those with physical impairments which inhibit the use of print materials (such as paralysis or severe arthritis).

Yes

Unknown

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* 4. To the best of your knowledge, are any of your library's patrons currently enrolled in TBBL services?

Yes

Unknown

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* 5. Ideally, library staff will be able to observe and identify patrons who may be eligible for TBBL service. To what extent would you characterize your staff's familiarity with TBBL services and patron eligibility?

	Completely unfamiliar	Mostly unfamiliar	Average familiarity	Mostly familiar	Very familiar
Librarians	Librarians Completely unfamiliar	Librarians Mostly unfamiliar	Librarians Average familiarity	Librarians Mostly familiar	Librarians Very familiar
Library Assistants/Clerks	Library Assistants/Clerks Completely unfamiliar	Library Assistants/Clerks Mostly unfamiliar	Library Assistants/Clerks Average familiarity	Library Assistants/Clerks Mostly familiar	Library Assistants/Clerks Very familiar
Other Staff	Other Staff Completely unfamiliar	Other Staff Mostly unfamiliar	Other Staff Average familiarity	Other Staff Mostly familiar	Other Staff Very familiar

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* 6. What, if any, assistive technologies/formats are available to patrons with disabilities in your library?

Large-print books

Audiobooks in casette, CD or digital format

Basic accessibility software package (such as Microsoft Ease of Access or Apple Voiceover)

Screen magnification software (such as ZoomText)

Screen reader software (such as JAWS or Window-Eyes)

Text reader software (which scans printed material and verbalizes the text via synthetic speech)

Braille translating software

Braille keyboard

Specialized input devices for patrons with physical disabilities (such as trackballs, joysticks, switches, touch pads, and enlarged keyboards)

None

Other (please specify)

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* 7. Some of our participating libraries have had an increase in patron enrollment in talking book services when they began placing informational labels in their large print materials at checkout. Would your library be willing to participate in a similar initiative?

Yes

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* 8. What improvements, if any, would you suggest for TBBL services?

Thank you for completing the survey! For more information about TBBL services, please visit our website. You can also sign up for the TBBL listserv here.